Marketing Database Intern PeopleAdmin
PeopleAdmin is a recognized leader in Talent Management solutions specifically designed for Higher Education and Government. We help our customers build better organizations so they can build a better future. The company?s unique web-based solutions enable organizations to: automate and streamline the hiring process; improve candidate communication; efficiently manage position descriptions and employee performance; develop compliant and defensible audit trails to defend talent management decisions; and utilize industry-leading reporting and metrics. More than 700 organizations rely on PeopleAdmin to strengthen and simplify their talent management process.
We are looking for a team of Interns to help us build a comprehensive database of critical Customer and Prospect information. We are seeking a sharp, marketing-minded individual with data analysis and/or research skills. Primary duties of the CaP Database Intern include utilizing a variety of techniques to collect, query and analyze large amounts of data. The database will be used to identify sales and marketing opportunities, facilitate sales territory alignment, and aid our product management by providing key competitive insights.
This position reports to the Finance Analyst, who is project-managing this initiative. This position is temporary, but qualified candidates who demonstrate proficiency and willingness to take on other responsibilities may be offered a full-time position in our Sales or Marketing department, or even in other departments at PeopleAdmin depending on the fit.
Interact with our Sales and Marketing team to capture existing customer knowledge
Deploy customer surveys and follow-up with customers as appropriate
Conduct customer calls and email surveys
Significant time will be spent with customer interaction via phone and email, must be comfortable and proficient communicating extensively with customer, clients, and sales team
Update our CRM (Salesforce) with confirmed customer information
Skills & Requirements
Obtaining a Bachelor Degree in Marketing, Business, Communications, Liberal Arts or related field and/or recent college graduate
Familiarity with SalesForce and ClickTools is a plus
Effective communication, presentation, organizational, planning, and interpersonal skills
Excellent verbal and written communication skills and the ability to interact professionally with customers on the telephone and via e-mail
Must be able to work at least 40 hours/week Monday through Friday during standard business hours (8:00am ? 5:00pm).
Strong entrepreneurial spirit with the ability to be flexible and part of a growing and empowered team, plus strong self-driven personality with a keen sense of delivering completed projects in a timely manner
Strong communication and interpersonal skills; highly motivated, able to handle adversity and client rejection
Enjoys working in a fast-paced, high intensity environment
Must be self-motivated and open to learning and sharing new ideas
Strong follow-up skills - obtaining data from customers may take several passes. A successful candidate must be organized with follow-up techniques to collect as much data as possible with the least amount of effort from the customer.
||Austin, TX |