Marketing Programs Manager, SMB TripIt
THIS JOB HAS EXPIRED Position Description
Concur(NASDAQ: CNQR) is the world's leading provider of web and mobile-based integrated travel and expense management solutions. With over 400+MM in revenues, Concur is trusted by thousands of companies in more than 90 countries and reaches millions of people worldwide. Concur helps organizations and their employees control costs and save time. TripIt, a Webby award-winning travel service and the leading mobile travel organizer from Concur, makes it easy for millions of travelers to organize and share their trips no matter where they book. Travelers simply forward their travel confirmation emails to TripIt and a master itinerary is automatically created that combines all their travel plans. Concur and TripIt offer an open platform that integrates mobile and Web services, content, and technology from third-party developers, suppliers, travel management companies and customers. Together, Concur and TripIt bring order to the chaos of travel for both managed and unmanaged travel, and make life better for business travelers globally.
The SMB Marketing Programs Manager is a key hire for Concur and should be a master of marketing program management and execution in a B2B SaaS environment. Reporting to the Sr. Director, SMB Marketing Programs, this person will execute on marketing strategies and programs designed to support the acquisition of new customers for the SMB segment.
This role is responsible for developing and executing a wide variety of high impact, multi-channel marketing programs to create and nurture qualified sales leads and pipeline for the SMB segment. In addition to planning and measuring programs with the Sr. Director, this individual will be hands-on in the day-to-day execution of all aspects of direct response and lead nurture campaigns including email marketing, cost per acquisition programs, webinars, etc. The manager will also work closely with Online Marketing and Web Strategy teams to drive demand, and with Marketing Operations to measure and track Marketing effectiveness. The candidate should possess particular flair for online marketing, market segmentation, direct marketing, marketing automation, and lead management.
Work closely with the Sr. Director SMB Marketing Programs and the SMB Marketing team to execute Concur?s SMB Marketing strategy
Implement and bring to life high impact, integrated campaigns to generate demand, qualified leads and sales pipeline
Effectively partner with cross-functional teams (product management, marketing operations, marketing communications and online marketing) to drive end-to-end campaign execution
Maintain a relationship of trust and partnership with our sales organization allowing for a connected sales and marketing mentality
Measure and report on effectiveness of marketing programs and campaigns, with the purpose of improving resource allocation, efficiency and revenue generation
Align marketing programs and activities with overall corporate marketing strategy
Be aware of, and comply with, corporate policies
Education, Experience & Training required:
College degree with 3+ years experience in B2B SaaS marketing
Have lived and breathed demand funnel metrics across product, geographic and vertical segments
Expertise in drip and nurture marketing campaigns
Proficiency with CRM (Salesforce.com), marketing automation (Eloqua), web analytics (Omniture) and campaign tracking tools as well as MS Office applications
Ability to pass a background check
Job Specific Specialized Knowledge & Skills:
Strong communication and interpersonal skills and ability to work well with different personalities
Ability to flourish in an extremely fast-paced, high-growth environment
Organization skills and ability to prioritize numerous tasks, events, etc.
Strong team player with a ?can-do? approach
Commitment to professionalism and collegiality is required
Flexibility and willingness to work on a broad variety of tasks
Enjoy working in an informal environment with a "start-up" culture
Willingness to work extended hours from time to time to achieve goals set by immediate manager or demanded by key customers
Critical Performance Competencies:
Attention to Detail
Communication and Influence (must be energetic and passionate about direct marketing, our products, and the company)
Displays passion for & responsibility to the customer
Hires, develops & rewards great people
Displays leadership through innovation in everything you do
Displays a passion for what you do and a drive to improve
Displays a relentless commitment to win
Displays personal & corporate integrity
Concur is an Equal Opportunity Employer and applies this policy to all applicants and employees. We are committed to hiring and valuing a global diverse work team. (M/F/D/V)
Concur is a dynamic, growing and fast-paced organization. As such, successful employees are able to work in a fast-paced environment, managing multiple priorities often times under tight deadlines. This typically requires working a 40+ hour work week to accomplish performance objectives. With that, Concur offers flexibility as to the specific working hours that may be required or available depending on your role.
Concur is a SaaS company. Employees must be technically savvy with the ability to use the computer/keyboard and telephone to conduct business. The ability to creatively problem solve to our core value of ?Leadership through innovation in everything we do?. Many positions within Concur are customer facing so written, verbal and interpersonal communications skills are required for a majority of opportunities with Concur.
Confidentiality and our core value ?Personal and corporate integrity? are critical components being that Concur is a publicly traded company and working towards building a great, enduring company.
||444 De Haro Street |
San Francisco, CA 94107
THIS JOB HAS EXPIRED