Marketing Services Representative AuthorHouse
THIS JOB HAS EXPIRED Job Description:
Responsible for the customer experience to ensure superior customer satisfaction while meeting Author Marketing Services (AMS) goals and timeliness. This includes reviewing and interpreting the author?s intentions and marketing plans and strategies, acting as the project manager guiding the author through the process. Will answer phone inquires and emails.
Communicate best practices of Marketing Services and Marketing Industry strategies to authors.
Review and interpret the author?s intentions and marketing plans and strategies.
Act as the project manager guiding the author through AMS process and implementation.
Guide author through AMS plans, strategies and processes.
Answer phone calls and emails inquiries.
Ensure timeframes and service levels are met throughout AMS processes.
Meet author expectations.
Education: High school diploma required. Community College or University degree preferred.
Experience: Minimum 2 years experience required.
Specific Skills: Superior knowledge of MS Word, Excel, PowerPoint, Outlook e-mail, Internet use, and typing skills at 50 WPM
Physical Skill: Sufficient manual and digital dexterity to work with a computer, keyboard, mouse, monitor, and phone pad.
Working Conditions: 8:00 am ? 5:00 pm core schedule with frequent flexibility for start and ending times. Additional hours and/or overtime depending on the position may be required due to business needs. Other duties may be required as assigned.
The above description reflects general functions of the job and is not to be construed as inclusive of every work requirement that may be inherent in the job.
||1663 Liberty Drive |
Bloomington, IN 47403
THIS JOB HAS EXPIRED