Marketing Specialist AuthorHouse
THIS JOB HAS EXPIRED Job Description:
Author Solutions is seeking a Marketing Specialist for our Corporate office in Bloomington, Indiana.
The successful candidate will support the Marketing Department efforts by writing marketing communications and following through on assigned project details required to successfully launch and maintain marketing initiatives.
Position responsibilities include but are not limited to:
Writing and editing
Write descriptive copy for services and products.
Write copy for selling tools and advertisements.
Write any variety of website content, for example, articles, FAQs, landing pages and text for website graphics.
Write and maintain social media pages, including Facebook, Twitter, LinkedIn, Pinterest, Google+, etc.
Write for and maintain blog(s) and editorial calendar.
Review copy and format copy according to a style guide while adhering to internal review process.
Proofread and edit team member's materials.
Write occasional news releases, emails, letters of response, etc. as required.
Format Web content with strong consideration of SEO best practices and attention to detail.
Upload content, proof, format and enter metadata.
Update website content to maintain accurate information.
Update bookstores through ELAN system.
Consider laws governing copy such as registered and trademarked symbols, country of origin and material construction.
Research topics for articles, social media and keep up with industry trends.
Research author stories for corporate story matches.
Research company products; have strong knowledge of company products and offerings.
Have strong interest in veracity of claims and be willing to fact check.
Route customer requests from electronic mailboxes and social media requests.
Respond to ongoing author requests.
Occasionally contact authors for testimonials, blog interviews, permissions, etc.
Other duties as assigned
Communicate with internal and external customers for the best possible product presentation.
Prepare purchase orders for approval.
Organize workload for efficient time-management.
Meet multiple schedule deadlines.
Assist the Online Communications Manger as needed.
Maintain mutually positive, productive relationships with Marketing Department colleagues and other departments.
Meet with supervisor as needed.
Demonstrates self-reliance by meeting/exceeding workflow needs.
Follows established processes as outlined by Manager.
Participates in process review and improvement with Manager.
Complete assigned duties based on daily business needs and individual skill set.
Consistently produces a high volume of quality work.
Is capable and adapts as needed to work under pressure and meet tight deadlines.
Complete quality assurance checks.
Perform work accurately based on job functions/responsibilities, daily business needs and individual skill set.
Always takes a courteous, helpful approach and is solution oriented.
Demonstrates outstanding customer service skills.
Works efficiently and respectfully with all customers both external and internal
Communicates effectively, is thoughtful, articulate, clear and concise.
Is timely with all customers both external and internal and is available when needed.
Is prompt and accurate with information/guidance when answering questions.
Ensures a spirit of excellence, teamwork, collaboration and cooperation.
Volunteers to assist others to meet the workflow needs.
Complies with Author Solutions employee manual, guidelines, policies and procedures.
Respects and protects confidential information.
Demonstrates a positive, professional approach to work effectively with customers, vendors, and staff.
Demonstrates the ability to exercises good judgment.
Contributes to a positive, productive work environment.
Attends required and other pertinent in-services, meetings, and takes advantage of
internal educational opportunities.
Maintains excellence in attendance and punctuality.
Positive communication skills; correct grammar, clear speech, provides prompt,
Is self motivated, takes responsibility, and resolves situations.
Answers incoming calls and forward to appropriate area.
Computer / system knowledge, proficient keyboard, skill and accuracy.
Demonstrates experience with a variety of office machines.
Ability to multi-task.
All other duties as assigned.
Assets/Funds/Information (amount managed/custody of confidential data):
Has access to highly confidential data with respect to company information and customer information.
Distribution of e-mail, mail, and faxes.
Access to other e-mail inboxes for general inquiries.
Handle checks and cash when necessary.
Decisions and Actions (complexity/latitude/timeliness/impact):
Analytical ability to define problems or opportunities, devises solutions, and lead implementation of solutions.
Will meet required timeliness with accuracy and in terms of completion in order to comply with business need and company policies.
Will comply with legal and regulatory requirements.
Prioritizes tasks and primary duties and within scope of position.
Primary duties should be completed daily.
Indirect Reports/Functional Guidance provided (employees/work groups):
Interaction with the executive and leadership team.
Daily interaction with employees and managers.
Frequent interaction with Authors.
May have communication with others i.e. Customer Service department.
High school diploma required.
Community College or University degree preferred.
Minimum Skills Required
Must have at least two years? experience.
Superior knowledge of MS Word, Excel, PowerPoint, Outlook e-mail, Internet use, and typing skills at 50 wpm.
The Marketing Specialist reports to the Online Communications Manager. The core work schedule is 8:00 a.m. - 5:00 p.m. with frequent flexibility for start and ending times. Additional hours and/or overtime may be required depending on position and needs of the business.
Author Solutions offers competitive wages and benefits including health, dental and vision insurance, company paid disability and life insurance, health and dependent care flex spending accounts, paid vacation and holidays, as well as immediate participation in our 401(k) retirement plan with matching funds. We are an equal opportunity employer.
See Job Description. The above description reflects the general details of the job described and is not to be construed as inclusive of every work requirement that may be inherent in the job.
||1663 Liberty Drive |
Bloomington, IN 47403
THIS JOB HAS EXPIRED