Member Services Associate Zipcar
THIS JOB HAS EXPIRED Zipcar, the world's largest car-sharing company, is looking to add new talent to our team. Today, Zipcar provides hundreds of thousands of people with a viable alternative to traditional car ownership, saving them money, time and headaches.
Around the world?from coast to coast, across Canada, the UK, and college campuses in between?people are making the decision to live car free and enjoying the convenience and environmental benefits of having ?wheels when you want them?.
As we continue to grow our operations, we are looking for talented, passionate people with great ideas to join the family. We aim to create an environment that is supportive, diverse, and as fun as our brand. If you?re results-oriented, dedicated, and ready to contribute to an unparalleled member experience for our community of Zipsters, we encourage you to apply.
To learn more about Zipcar, what we do, and how we do it, visit zipcar.com. For further employment opportunities, visit zipcar.com/about/jobs.
As part of the Member Services team, you will responsible for taking reservations from members, dealing with their queries and providing excellent service on a range of issues. We loathe the concept of call centers and deliberately staff our member services team with high calibre individuals who we empower to deal with issues rather than just logging them for escalation to another team. Member Services is the core to our business and we deliberately recruit people capable of progressing within our team.
The successful candidate must have:
Outgoing, friendly personality
Fluent in English and Spanish a plus
Experience in customer service a must
Strong in Microsoft Office based programs
Ability to multi-task efficiently
High level of personal drive and sound judgment
Outstanding communication and administrative skills
Strong attention to detail
Ability to work on your own initiative
Reasonable travel time to our office in downtown
As a member of the Zipcar Team you will receive
Competitive benefits package
Free Zipcar membership
Discounts on services and products and much more
Applications must include a CV and Cover Letter which outlines:
? What you think the challenges are facing a car-club like Zipcar
? Why you?re the right person to contribute to our team
? What your three key principles of excellent customer service are
? When you are able to start
||Miami, FL |
THIS JOB HAS EXPIRED