Membership Coordinator CorpU
You love learning. Even better, you like sharing learning with others, and gaining knowledge in return. You sincerely care about helping people ? from coworkers to customers ? achieve greatness. You are fiercely positive and highly adaptive, particularly in a fast-paced, small environment. But you haven?t quite had the right opportunity to make your own, personal mark at a company. Now is your chance.
We?re CorpU and we?re out to change the world. We?re reimagining and reinventing leadership development and executive education. Since 1997, CorpU has found a way to help strengthen organizations and change the way employees learn, grow, and impact their companies. Our clients include hundreds of learning organizations around the world. Membership in CorpU provides access to the best advice on learning and leadership development, access to key research reports, blogs, and videos, and networking opportunities on a variety of topics that affect key decision-making and investments.
We are building a powerful, global company and would love to see your smiling face every day in our Mechanicsburg office. We are looking for a Membership Coordinator to provide organizational support and assistance in delivering product services and offerings to member companies. You will use your communication, organization, and customer services skills to supply valuable content and answer member inquiries. This is a full-time position that will report to the Director of Member Services.
Provide client-friendly service that delivers on member needs and ensures the delivery of technology-based content and programs
Maintain accurate records in member database including contact information, status, lead contact, activity history etc.
Track member engagement in membership activities, including executive councils, research, networking events, etc.
Provide up-to-date research for members in various forms, including reports, inquiries, and articles, as needed
Provide internal status reports on membership, as needed
Facilitate member-to-member connections based on member needs and topics of interest
Schedule member touch-base meetings; collect and analyze meeting notes for common themes and challenges
Coordinate logistics for virtual and in-person membership networking events, including agendas, materials, room set up/scheduling, technology requirements, etc.
Answer member questions through the member analyst inquiry process using a variety of formats, including member-to-member connections, existing research, or by conducting an external sweep of industry resources
Manage the company webinar process, including scheduling speakers, coaching speakers on content focus, writing marketing descriptions, etc.
Update and track research calendar delivery monthly, quarterly, and annually
Provide marketing group with materials needed to communicate membership news, successes, and activities
Respond to or refer inquiries from members, as appropriate
Performs other duties, as required
Knowledge, Skills, and Abilities:
Ability to provide exceptional customer service to members and clients
Ability to effectively communicate ? both orally and in writing ? with members and coworkers
Ability to be held to the highest standards of objectivity, fairness and integrity to clients and associates
A working knowledge of organization technology, including the use of e-mail, Internet, and Microsoft Office software
Ability to establish and maintain organizational relationships with a diverse group of people
Ability to establish priorities, balance workload, meet deadlines, and work independently
Ability to use resources to problem-solve and troubleshoot
Demonstrated initiative and attention to detail
Intellectual curiosity and a strong willingness to learn
Basic office equipment skills
Education, Credentials and Experience:
Undergraduate degree required, preferably with some coursework in learning, human resource management, or communication
One to two years of work experience requiring use of organizational skills, customer service expertise, training and computer software competencies
- See more at: http://www.corpu.com/corpu/about/careers/membership-coordinator/#sthash.taNL1jzG.dpuf
||Mechanicsburg, PA |
We're CorpU and we are reimagining and reinventing leadership development and executive education. Through the powerful blend of new media, academic genius, and 21st Century technologies, we create breakthrough learning outcomes for individuals and significant business results for organizations. In other words, through Connected or Social Collaborative learning, we help organizations unleash the genius of their best asset - their people.
20 - 50M RaisedInvestors: CEB
, Global Silicon Valley Capital
, Penn Ventures
, Red Eagle Ventures All Jobs: at CorpU
|Headquarters:||2401 Walnut Street|
Philadelphia, PA 19103
|Industry:||Business Products and Services|
|Company Profile:||CorpU is transforming talent development for the 21st century through research, advice, and education. A partner with the world's leading business and academic organizations, we are pioneering new approaches to virtual learning communities that connect people to capture knowledge, solve problems, generate ideas, teach and learn. Virtual Learning Communities integrate social media, web 2.0, cloud computing, and mobile technologies to seamlessly connect employees and experts to accelerate business success.
Since 1997, we have helped design and improve hundreds of learning organizations around the world, including Coca Cola, MasterCard, Aetna and many more.
Members of CorpU Xchange gain insights into their most pressing challenges through direct collaboration with peers, advice from leading experts and best practice findings from our extensive research library. Online, virtual professional development courses help learning and talent professionals stay on the cutting edge of their industries and address prevailing business concerns.
Through CorpU Academy courses, organizations can access leadership development programs from the world's best universities and prominent faculty in a cloud-based, social learning platform. This approach gives more businesses greater access to leadership programs at a fraction of the cost, while giving them greater ammunition to solve real business challenges and drive sustainable change-not just for executives, but for all management levels.|
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