Membership Coordinator CorpU
THIS JOB HAS EXPIRED You love learning. Even better, you like sharing learning with others, and gaining knowledge in return. You sincerely care about helping people ? from coworkers to customers ? achieve greatness. You are fiercely positive and highly adaptive, particularly in a fast-paced, small environment. But you haven?t quite had the right opportunity to make your own, personal mark at a company. Now is your chance.
We?re CorpU and we?re out to change the world. We?re reimagining and reinventing leadership development and executive education. Since 1997, CorpU has found a way to help strengthen organizations and change the way employees learn, grow, and impact their companies. Our clients include hundreds of learning organizations around the world. Membership in CorpU provides access to the best advice on learning and leadership development, access to key research reports, blogs, and videos, and networking opportunities on a variety of topics that affect key decision-making and investments.
We are building a powerful, global company and would love to see your smiling face every day in our Mechanicsburg office. We are looking for a Membership Coordinator to provide organizational support and assistance in delivering product services and offerings to member companies. You will use your communication, organization, and customer services skills to supply valuable content and answer member inquiries. This is a full-time position that will report to the Director of Member Services.
Provide client-friendly service that delivers on member needs and ensures the delivery of technology-based content and programs
Maintain accurate records in member database including contact information, status, lead contact, activity history etc.
Track member engagement in membership activities, including executive councils, research, networking events, etc.
Provide up-to-date research for members in various forms, including reports, inquiries, and articles, as needed
Provide internal status reports on membership, as needed
Facilitate member-to-member connections based on member needs and topics of interest
Schedule member touch-base meetings; collect and analyze meeting notes for common themes and challenges
Coordinate logistics for virtual and in-person membership networking events, including agendas, materials, room set up/scheduling, technology requirements, etc.
Answer member questions through the member analyst inquiry process using a variety of formats, including member-to-member connections, existing research, or by conducting an external sweep of industry resources
Manage the company webinar process, including scheduling speakers, coaching speakers on content focus, writing marketing descriptions, etc.
Update and track research calendar delivery monthly, quarterly, and annually
Provide marketing group with materials needed to communicate membership news, successes, and activities
Respond to or refer inquiries from members, as appropriate
Performs other duties, as required
Knowledge, Skills, and Abilities:
Ability to provide exceptional customer service to members and clients
Ability to effectively communicate ? both orally and in writing ? with members and coworkers
Ability to be held to the highest standards of objectivity, fairness and integrity to clients and associates
A working knowledge of organization technology, including the use of e-mail, Internet, and Microsoft Office software
Ability to establish and maintain organizational relationships with a diverse group of people
Ability to establish priorities, balance workload, meet deadlines, and work independently
Ability to use resources to problem-solve and troubleshoot
Demonstrated initiative and attention to detail
Intellectual curiosity and a strong willingness to learn
Basic office equipment skills
Education, Credentials and Experience:
Undergraduate degree required, preferably with some coursework in learning, human resource management, or communication
One to two years of work experience requiring use of organizational skills, customer service expertise, training and computer software competencies
- See more at: http://www.corpu.com/corpu/about/careers/membership-coordinator/#sthash.taNL1jzG.dpuf
||Mechanicsburg, PA |
THIS JOB HAS EXPIRED
We're CorpU, experts in the People side of business transformation. By partnering with us, our social-collaborative technology, and our strategy activation methodology, we help organizations solve problems and realize significant business results.
20 - 50M RaisedInvestors: CEB
, Global Silicon Valley Capital
, Penn Ventures All Jobs: at CorpU
|Headquarters:||2401 Walnut Street|
Philadelphia, PA 19103
|Industry:||Business Products and Services|
|Company Profile:||CorpU is a Strategy Activation company that improves how organizations execute change, annual plans, business strategies and critical initiatives using a unique approach that engages and aligns leaders and teams.
CorpU's cloud-based technology platform coordinates structured dialogue, disciplined collaboration and deep analytics to accelerate understanding, consensus and alignment; manage critical feedback loops; and provide insights that help leaders intervene when execution challenges arise.
Our customers achieve meaningful performance gains by using Strategy Activation to improve alignment, overcome resistance to change, and build shared understanding. The resulting business outcomes can include benefits such as increased ROI, improved culture, higher employee retention, faster production.
Please visit us at www.corpu.com for more information.
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