Merchant Account Revenue Specialist (MARS) MindBody Software
THIS JOB HAS EXPIRED Essential Duties and Responsibilities:
This is a general list; other duties may be assigned as required.
Share with the Manager, Director and Executive level at least monthly including a summary of what is working well, current trends, where the most opportunity lies and outline plans for the next month to meet targeted goals in context to targeted opportunity.
Contact each of our MAP inactive clients by phone to discuss the benefits of MAP and to get them to start using the account.
Manual monthly reporting.
Trouble shooting/ problem solving for the inactive merchant accounts.
Track and report on the reasons accounts are inactive and the status of the account.
Perform rate reviews for our current clients.
The ideal candidate will also possess the following skills:
Acumen for Relationship Building
Conflict Management, seeing them as opportunities
Excellent Listening and Interpersonal Skills
Problem Solving skills
Excellent written communication, project management and leadership abilities
Creative, Innovative and works well with others
Self-Motivated, takes initiative to get the job done
Ability to thrive in a fast paced environment
Solve problems in a short period of time
Extremely positive ?can do? attitude in the face of any challenge
Other Qualifications: The selected individual will need to have a deep understanding of MINDBODY Processing and the benefits of integrated MAP.
Education and/or Experience:
Bachelor?s degree in Communications, Business Administration, Computer Science, or related field; Professional experience may be substituted for an academic degree.
At least 2 year of related customer service or technical support experience; or equivalent combination of sales/education/account management experience.
Ability to communicate with ?C? level professionals, management teams, and operational support teams.
Ability to effectively present information (oral and written) and respond to questions in group and one-on-one consultative settings.
Ability to build successful business relationships.
Knowledge of MINDBODY software.
Excellent Proficiency in Excel
Excellent Proficiency in Microsoft Office, especially Outlook
Scope of Supervision/Authority
Merchant Account Revenue Specialist is expected to manage their time, projects, and meet deadlines with little supervision.
||San Luis Obispo, CA |
THIS JOB HAS EXPIRED