Merchant Account Sales Specialist (MASS) MindBody Software
THIS JOB HAS EXPIRED Summary:
The Merchant Account Sales Specialist (MASS) is responsible for the sale of MINDBODY?s integrated credit card processing services to MINDBODY?s new and existing client base. Selling includes: demonstrating key benefits and features, drafting standard and individualized rate quotes, lead tracking, and reporting on sales leads, goals, and weekly / monthly / annual progress. This position is responsible for developing, implementing, and reporting on an agreed upon Marketing Plan which will meet the goals of expanding MINDBODY?s integrated merchant account client base. Once the client is ready to apply for an account the MASS will lead the client through the entire merchant application process including approval or denial. Once an application has been approved, the MASS ensures the client account is set-up appropriately, that the client has been trained on the features of their account, and understands who to contact with any questions or change requests. This position also coordinates with the sales and support teams working to exceed our customers? expectations.
Reports to: Merchant Account Sales Manager
Essential Duties and Responsibilities:
Present and sell Integrated Merchant Accounts products and services to new, existing and prospective MINDDBODY software clients:
Establish, track and maintain current client and potential client relationships.
Demonstrate key benefits and features of an Integrated Merchant Account.
Develop and maintain sales materials and current product knowledge.
Prepare action plans and schedules to identify specific targets and project specific client contacts to be made.
Prepare a variety of status reports, including activity, closings, follow-up, and adherence to progress goals on a weekly, monthly, and annual basis.
Discuss over 6 months pre-paid sales management solutions.
Prepare standard and individualized rate quotes and contracts.
Offer/troubleshoot online merchant application software assistance with clients.
Follow-up on pending applications in an underwriting status that are awaiting approval.
Established Integrated Merchant Account clients:
Run follow-up rate comparison for existing clients requesting rate decreases.
Identify and resolve client concerns.
Manage account services through quality checks as needed.
Maintain an awareness of competitors? products and pricing, including new trends and developments in the industry.
Provide on-the-job training to new sales employees.
Communicate new product and service opportunities, special developments, information, or client feedback to appropriate company staff.
Work in harmony with all team leaders and all company employees.
Offers reserve credit card and ACH training to clients, as needed.
Set-up and test new merchant accounts.
Additional duties as assigned.
The ideal candidate will also possess the following skills:
Ability to work with minimal supervision, while managing time efficiently and effectively
Planning and Project Management Skills
Drive for Results
Integrity & Trust
Acumen for Relationship Building
Conflict Management, seeing them as opportunites
Excellent Listening and Interpersonal Skills
Problem Solving skills
Creative, Innovative and works well with others
Ability to thrive in a fast paced environment
Education and/or Experience:
6 months ? 1 year sales experience.
Education: High School Degree. Associate?s degree preferred.
If no college experience, equivalent work experience demonstrating a strong understanding of how businesses work and working knowledge of how strategies and tactics work in the marketplace.
Proven ability to achieve and exceed sales quotas.
Demonstrated past successes with persuading and influencing others.
Strong interpersonal and communication skills and ability to establish relationships with key internal business partners.
Knowledge of advertising and sales promotion techniques to include:
Developing and delivering presentations over the phone.
Creating, composing, and editing written materials.
Experience with SaaS software solutions, PCI Compliance, eCommerce trends, no-card-present / card present merchant account credit card and ACH solutions preferred.
Ability to communicate with ?C? level professionals, management teams, and operational support teams.
Ability to effectively present information (oral and written) and respond to questions in group and one-on-one consultative settings.
Ability to build successful business relationships.
Knowledge of MINDBODY software.
Excellent Proficiency in Excel
Excellent Proficiency in Microsoft Office, especially Outlook
||4251 South Higuera Street |
San Luis Obispo, CA 93401
THIS JOB HAS EXPIRED