Messaging Architect - Northeast Territory, Americas Region Sendmail
Our technical services group helps Sendmail prospects and customers plan for, install, configure, and operate our products on their networks. Our customers run some of the biggest networks in the world, and our technical services group helps to keep them up and running.
We are recruiting a messaging architect. The messaging architect works closely with the sales team to manage the technical strategy of the sales cycle in order to achieve revenue goals within the assigned territory. The position is a front-line customer contact role requiring the highest levels of technical capabilities, sales savvy and people skills.
Primary Duties and Responsibilities:
Effective delivery of Sendmails value proposition to prospects via technical presentations, product demonstrations in written or verbal communications
Respond to prospects technical needs and objections in a timely manner
Manage service delivery, including all technical tasks such as requirements gathering, messaging infrastructure design, pre-installation preparation, product installation and configuration
Design software solutions for sales prospects using real world messaging and security best practice experience
Configure Sendmail products and help accounts with on-site architectural reviews and network planning and design sessions, to be sure that their systems will work properly
Prepare and facilitate accurate scoping of statements-of-work for service engagements
Communicate product feedback to Product Marketing
Minimum four years experience in a senior systems administration or systems engineering/architecture position with demonstrated design, implementation and troubleshooting skills. Specific, in depth knowledge of how to configure Sendmail MTA (opensource or commercial.)
Strong technical ability in UNIX system and network administration on multiple platforms e.g. Linux, Sun/Solaris, BSD, etc.
Solid understanding of networking, Internet and electronic mail concepts and solutions including mail addressing, delivery systems, Directories (AD, Open LDAP), DNS, firewall/security concepts, configuration design, maintenance, and administration.
Demonstrated comfort working directly with customers in the delivery, sales and account management process
Self-starter, customer focused, team player BA/BS degree in Computer Science/Electrical Engineering or the equivalent in work experience.
Creative and resourceful
Excellent verbal and written communication skills, and the ability independently represent the company to customers.
Outstanding project management skills, especially managing multiple concurrent projects
Outstanding analytical and problem solving skills
Experience with Lotus Domino and/or MS Exchange a plus
Top notch presentation skills (in person and via web and video conferencing tools)
Team player with very good interpersonal skills and a track record of working closely with colleagues to achieve goals
Availability to travel (25+).
||6425 Christie Avenue |
Emeryville, CA 94608