Durham Categories:
Metadata Analyst/Customer Support Professional Gotuit Media
THIS JOB HAS EXPIRED
The position of Metadata Analyst reports directly to the Manager of Media Operations and is responsible for the maintenance, reconciliation and integrity of Digitalsmiths metadata. The Metadata Analyst position will also play an integral role providing customer support. All candidates must be comfortable working in a fast paced, process driven environment and should consider no task too big or too small.The main duties of this position are as follows:
Researching and reconciling data sources.
Customer service.
Following and developing processes with a strong attention to detail.
Timely completion of all tasks and special project assignments in an efficient manner.
Creation of process documentation and quality metrics as needed.
Produce accurate estimates and participate in daily task tracking activities.
Other duties as needed.
Job Requirements and Qualifications include the following:
Must be available to work afternoons/nights.
BA/BS degree preferred, experience or education in media/video industry a plus.
Experience in customer support/customer service a plus.
Ideal candidate will have broad knowledge and passion for television, movies and sports.
Excellent writing and oral communication skills.
Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint).
Must be independent, organized, proactive and reliable with a willingness to pitch in wherever needed.
Must be able to anticipate and solve practical problems and resolve issues.
About Digitalsmiths
Guided by the belief that consumers should not have to work to find relevant content?the content should find them?Digitalsmiths provides the industry?s most comprehensive video discovery platform, offering personalized search, recommendations and browsing, social trending, mood-based recommendations, and a business rules engine for all connected devices. Built for service providers, content providers and consumer electronics manufacturers, Digitalsmiths Seamless Discovery enables personalized discovery experiences that instantly connect consumers to the most relevant movies, TV shows and live events available, at any time, on any screen.
Digitalsmiths serves customers across all media channels and devices including Cisco, Warner Bros., Paramount, Technicolor, Turner Sports, the NBA, the PGA and NASCAR. Digitalsmiths is privately held and backed by .406 Ventures, Aurora Funds, Chrysalis Ventures, Cisco and Technicolor.
| Location: | Durham, NC United States |
|---|
THIS JOB HAS EXPIRED
Gotuit Media
Investors: Atlas Venture, Highland Capital PartnersAll Jobs: at Gotuit Media
| Web Site: | www.gotuit.com |
|---|---|
| Headquarters: | 15A Constitution Way Woburn, MA 01801 United States |
| Industry: | Software |
