Mgr Operations Management SchoolNet
THIS JOB HAS EXPIRED Overview
At Author Solutions Inc., we provide the technology and services that make publishing easy, affordable, and available to anyone, anyway, anywhere, anytime. Author Solutions, Inc. seeks to deliver superior results to authors by providing assisted, independent publishing and marketing support in an author-centric culture, based on the values of trust and collaboration, within an environment of encouragement, creativity, and independence. To learn more about Author Solutions, Inc. visit www.authorsolutions.com
This position is located in Cebu, Philippines. To be considered for this opportunity please send your resume and cover letter to Joseph Steinbach at firstname.lastname@example.org
Author Solutions, Inc. values the talents and perspectives that a diverse workforce brings. We are an Equal Opportunity Employer.
The General Manager of Operations provides overall leadership and is accountable for the day-to-day operations of the Cebu facility. Responsible for leadership and development of Sr. Management team, ensuring that all members of the team are focused on the delivery of company financial goals, and operational expectations. Accountable for financial health and performance of Accounts, including Revenue, Gross Margin, and full P&L responsibility. Works with Marketing, Sales, Operations and Financial Executive Leadership to drive profitability via personnel management, business processes, and product and service delivery across multiple customers, programs, and projects.
Bachelor?s degree required in Business Administration, Operations or related field; a Master?s degree is preferred.
5 Years minimum experience in Call-Center, BPO experience in a senior level management position, prior executive team experience preferred.
Strong strategic planning and analysis skills in customer programs, sales, marketing, and competitive business strategy.
Exceptional track record of developing and implementing Business Operational strategies that have consistently met or exceeded planned objectives.
Ability to plan and manage at both strategic and tactical levels.
Possess top level business management, communication, presentation and consensus building skills.
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THIS JOB HAS EXPIRED