MSS Security Engineer - Special Operations AmbironTrustWave
THIS JOB HAS EXPIRED Trustwave is a leading provider of compliance, Web, application, network and data security solutions delivered through the cloud, managed security services, software and appliances. For organizations faced with today's challenging data security and compliance environment, Trustwave provides a unique approach with comprehensive solutions that include its TrustKeeper portal and other proprietary security solutions. Trustwave has helped hundreds of thousands of organizations--ranging from Fortune 500 businesses and large financial institutions to small and medium-sized retailers--manage compliance and secure their network infrastructures, data communications and critical information assets.
Trustwave is headquartered in Chicago with offices worldwide.
MSS Senior Engineer ? Special Operations
Analyze and respond to security threats from Firewall (FW), Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Antivirus (AV), Network Access Control (NAC) and other security threat data sources
Configure, manage, and upgrade FW, IDS, IVS, IPS, NAC, Encryption and a wide variety of other security products/appliances
Use strong TCP/IP networking skills to perform network troubleshooting to isolate and diagnose common network problems
Respond to inbound requests via phone and other electronic means for technical assistance with managed services
Respond in a timely manner (within documented SLA) to support, threat and other cases
Document actions in cases to effectively communicate information internally and to customers
Respond to needs and questions of customers concerning their access to network resources through their managed device.
Adhere to policies, procedures, and security practices
Resolve problems independently and understand escalation procedure
Required Technical Experience:
Requires strong critical thinking and problem solving skills
Requires a passion for information security and data security
Requires practical experience with TCP/IP networking
Requires significant experience with Linux, Windows and Network Operating Systems
Requires working knowledge of Routing and Access Control Devices
3 Years of experience with Juniper Gateways, Juniper firewalls, Juniper routers, and Juniper Intrusion Detection Products.
Knowledge of configuring, upgrading, and maintaining all aspects of Juniper network management software.
Prefer have 1 or more years of full time experience with one or more of the following security products: Cisco, Sourcefire, IPTables, Snort, ModSecurity, Nessus, Checkpoint, ISS, 3COM/Tipping Point, ClamAV or other technologies
Must have strong written/verbal communication skills
Must be detail oriented with strong customer service skills
Requires strong interpersonal and organization skills
Take responsibility for customer satisfaction and overall success of managed services
Interface with a variety of customers in a polite, positive, and professional manner
JNCIA-FWV and/or JNCIS-FW certification desirable.
At least 3 year experience in Information Security or Networking
Requires Bachelor Degree in Information Technology, Information Security/Assurance, Engineering or similar area of study
Requires three or more years of Information Security or Networking Experience
Preferred candidates will have one or more certifications in Security/Networking including Security+, GSEC, GCIA, GCIH, CISSP or other security specific vendor/product certifications
Additional language skills are also desired in addition to English, including Spanish, Portuguese, Mandarin or Indian
||120 North LaSalle Street |
Chicago, IL 60602
THIS JOB HAS EXPIRED