Greenwood Village Categories:
MSS SOC Intern AmbironTrustWave
THIS JOB HAS EXPIRED
Trustwave is a leading provider of compliance, web, application, network and data security solutions delivered through the cloud, managed security services, software and appliances. For organizations faced with today's challenging data security and compliance environment, Trustwave provides a unique approach with comprehensive solutions that include its TrustKeeper portal and other proprietary security solutions. Trustwave has helped hundreds of thousands of organizations--ranging from Fortune 500 businesses and large financial institutions to small and medium-sized retailers--manage compliance and secure their network infrastructures, data communications and critical information assets.Trustwave is headquartered in Chicago with offices worldwide.
MSS Intern
Analyze and respond to security threats from Firewall (FW), Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Antivirus (AV), Network Access Control (NAC) and other security threat data sources
Configure, manage, and upgrade FW, IDS, IVS, IPS, NAC, Encryption and a wide variety of other security products/appliances
Use strong TCP/IP networking skills to perform network troubleshooting to isolate and diagnose common network problems
Respond to inbound requests via phone and other electronic means for technical assistance with managed services
Respond in a timely manner (within documented SLA) to support, threat and other cases
Document actions in cases to effectively communicate information internally and to customers
Respond to needs and questions of customers concerning their access to network resources through their managed device.
Adhere to policies, procedures, and security practices
Resolve problems independently and understand escalation procedure
Required Technical Experience:
Requires strong critical thinking and problem solving skills
Requires a passion for information security and data security
Requires experience with TCP/IP networking
Requires experience with Linux, Windows and Network Operating Systems
Requires knowledge of Routing and Access Control Devices
Prefer have knowledge with one or more of the following security products: Cisco, Sourcefire, IPTables, Snort, ModSecurity, Nessus, Checkpoint, ISS, Juniper/Netscreen, 3COM/Tipping Point, ClamAV or other technologies
Key Competencies:
Must have strong written/verbal communication skills
Must be detail oriented with strong customer service skills
Requires strong interpersonal and organization skills
Take responsibility for customer satisfaction and overall success of managed services
Interface with a variety of customers in a polite, positive, and professional manner
| Location: | Greenwood Village, CO United States |
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THIS JOB HAS EXPIRED
AmbironTrustWave
Investors: The Argentum GroupAll Jobs: at AmbironTrustWave
| Web Site: | www.trustwave.com |
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| Headquarters: | 120 North LaSalle Street Suite 1250 Chicago, IL 60602 United States |
| Industry: | IT Services |
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