NetSuite Administrator Bazaarvoice
More information about this job:
Bazaarvoice is based on a simple truth; when people talk to each other, people buy stuff they are happy about because they trust the opinions of others. We see a day when all voices are connected and, together, help the marketplace function better. That?s what our name means: the ?voice of the marketplace.? We?ve built a network that connects businesses together to amplify the authentic voices of people wherever they shop ? online, in-store and mobile. Each month, more than 400 million people view and share authentic opinions, questions and experiences about 20 million products in the Bazaarvoice network. Our technology platform channels these voices into the places that influence purchases. Our network helps businesses gain access to a wider audience of shoppers and trusted consumer content to improve sales and marketing. Insights from our network data help marketers and advertisers provide more engaging experiences, drive product innovation and performance, make better merchandising decisions and build brand advocates and loyalty.
Who We Want:
System maintenance: Identify, solve & fix break-downs, test & coordinate end-user testing of upcoming updates, audit system configurations and customizations as appropriate, etc.
Responsive technical support ? your end-users are your customers. Form and maintain good relationships with them, fix their technical problems, yet know what?s theirs vs what?s yours (technical).
In concert with your customers: conceive, develop, test and deploy customizations that:
1) Make it easier for your customers? to do their jobs more effectively and efficiently
2) Protect data integrity and ensure SOX compliance
3) Make your work easier and more effective as an administrator
Juggle the competing demands of ?must-fix-this-now? vs. what?s been prioritized. Learn to identify which are the truly important emergencies, and communicate with your customers and other stakeholders to maintain clarity around what will be completed and when it will be completed.
Work well with your teams: you?ll join a small but awesome team that supports all of Bazaarvoice?s SaaS applications. You?ll also work closely with the business operations group, not to mention the Finance & Accounting teams.
Current financial systems: NetSuite (OneWorld), Concur (Enterprise), Zuora, Avalara AvaTax, Dell Boomi, Adaptive Planning
Skills and Experience Necessary for the Role:
Bachelor?s degree in Information Technology, Management Information Systems, Accounting, or other related degree field is a must
Experience performing system administration support functions for large-scale ERP, CRM, or other SaaS financial applications
Experience as a business and/or systems analyst
Experience in project management and business process improvement
Professional demeanor required to serve as liaison between Finance and IT
Focus on documentation and adherence to change management procedures
Able to work in a fast-paced changing environment
Ability to multi-task and prioritize daily responsibilities
||3900 N. Capital of Texas Hwy |
Austin, TX 78746
Bazaarvoice, one of Austin's leading, venture-backed Web startups that serves domestic and international Fortune 500 brands with word of mouth online technology and services. We have experienced explosive growth with featured articles in the New York Times, AdAge, Fortune Magazine, and we are the only Texas-based startup to make the Red Herring 100 North America and Global list.Investors: Austin Ventures
, Battery Ventures
, First Round Capital All Jobs: at Bazaarvoice
|Headquarters:||3900 N. Capital of Texas Hwy|
Austin, TX 78746
|Company Profile:||About Bazaarvoice
Bazaarvoice is a SaaS company that brings the power of social commerce to the world's best brands. Social commerce happens when you connect customers to one another in ways which drive measurable results to your business. Bazaarvoice helps all types of businesses capture, display, share, and analyze customer conversations online. Our combination of technology and personalized services help brands build online communities who help drive measurable business goals. We make it easy for our clients to let their customers share opinions, knowledge, and experiences.
Bazaarvoice is an open, creative and collaborative culture, where passion and excellence rule. You have the opportunity to work within a world-class organization bringing cutting-edge interfaces and functionality to market on leading eCommerce sites. Great ideas can come from anywhere. We're looking for imaginative people who want to be a part of the conversation and have an impact on the future of social commerce.
Support Bazaarvoice with Social Media services