Network Management Systems Engineer Boingo Wireless
THIS JOB HAS EXPIRED As a Network Management Systems Engineer, you will manage, develop and maintain a comprehensive suite of network monitoring and management tools. This key position will expand Boingo?s ability to assure revenue and maintain service levels through the prompt detection/escalation of outage events, performance degradations and systematic trend analysis across core network sales/provisioning systems, partner networks and Boingo?s managed and owned Wi-Fi networks. This is a highly technical position that will own all aspects of the NMS. The right candidate can also manage/transform business and operational requirements from executive management and NOC staff into functional and efficient technical solutions.
Manage/maintain Boingo?s existing IBM Tivoli NMS. Install service packs, configure Robotic Response Time agents, add new devices, install upgrades/service packs and tune for optimal performance/health of the NNMS.
Manage Cisco Prime Network Control System to ensure accurate/timely tracking of key network and client performance indicators on the WLAN.
Develop/produce recurring and ad hoc reporting representing overall system health/availability and SLA adherence as well as spot reports to aid in troubleshooting/trend analysis.
Manage Splunk server instance and generate trend alerts and reporting based on Splunk?s search language.
Collaborate with systems engineering group on optimal server/systems event thresholds/triggers and implement throughout the NMS.
Gather requirements from NOC personnel and Field Engineering on NMS event triggers filtering, processing, and escalation requirements and develop/configure NMS tools to fulfill.
Maintain event driven collaborative WiKi site to track historical event information, diagnostics process and escalation paths.
5 years experience managing and maintaining an enterprise, retail or service provider NMS environment w/ minimum 2 years being IBM Tivoli NMS including Webtop, ISM, Impact, TEP, ITCAM and TCP.
5 years systems administration experience in Linux environment.
Working experience in relational database, SQL and related technologies.
Familiarity w/ TCP/IP, LAN/WAN networking, DNS and Wi-Fi technologies.
Intermediate to Expert skills in most of the following: NetSNMP SNMP Agent, Shell scripting, Cacti, Splunk, HTTP and JIRA.
Excellent written and verbal communication skills.
Ability to sort and resolve complex technical problems.
Able to manage multiple priorities in a fast-paced, entrepreneurial environment required.
Able to be a team player and/or work independently.
Bachelors Degree in Engineering, Computer Science / Information Technology or equivalent demonstrative training/experience.
Nice to haves:
Experience setting up and managing kick-start (automated provisioning) environments (by hand, or via Cobbler/Spacewalk/Satellite, a plus.
Oracle and/or MySQL experience, a plus.
VMWare vSphere/vCenter experience, a plus.
Understanding of NAS and SAN topologies (Netapp, Hitachi), a strong plus.
Experience administering machines behind a load balancer, a strong plus.
Los Angeles, CA
||10960 Wilshire Boulevard |
Los Angeles, CA 90024
THIS JOB HAS EXPIRED