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Network Support Engineer Overture Networks
THIS JOB HAS EXPIRED
Exempt/Non-Exempt:ExemptEmployment Type:Contract
Department:Customer Service
Description:Overture Networks is looking for a Network Support Engineer (Sr. TAC Engineer) who is prepared to work in a fast paced, highly technical environment. The candidate will need to be well versed in Ethernet networking and it?s applications in the WAN / Metro environment. The candidate should have a working knowledge of SOAM / CFM (Y.1731, and 802.3ah) standards, as well as experience with G.SHDSL, 2BASE-TL, and 802.3ah.
Duties:The role of the Network Engineer involves helping customers on day-to-day technical request issues, such as interoperability testing, configuration and unit install / turn-up, topology design, and troubleshooting. Applicants for this role should be experienced in network lab environments, documenting test results and test cases, as well as troubleshooting remote network environments and topologies.
Qualifications:
Key experience requirements are:
?Experience with the following: IP, Ethernet, MPLS, VLANs (802.1q), SOAM / CFM (Y.1731 / 802.3ah), G.8032, G.709, MEF-9, MEF-14, G.SHDSL, 2BASE-TL,
?Provide both pre- and post-sales support on all technical issues including training, design, troubleshooting, and implementation
?Organizational, presentation, and leadership skills are mandatory
?Problem solving and troubleshooting skills. Ability to think outside the box
?Potential 10% - 15% travel
?Work closely with account teams to develop early relationships and to provide excellent post-sales support for accounts
?Work closely with corporate sponsored partnerships to continuously provide first rate support and technical knowledge transfer
?Work closely with engineering to resolve complex customer technical issues
?Help design and create new tools to allow our team and customers to work more efficiently
?Provide feedback to product management of emerging customer requirements Education requirements are: BS degree or equivalent experience with a minimum of 6+ years in a similar role
| Location: | 507 Airport Boulevard Building 111 Morrisville, NC 27560 United States |
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THIS JOB HAS EXPIRED
Overture Networks
Investors: Grotech Ventures, Intersouth Partners, Legend Ventures, Morgenthaler, Sevin Rosen Funds, Telecommunications Development FundAll Jobs: at Overture Networks
| Web Site: | www.overturenetworks.com |
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| Headquarters: | 507 Airport Boulevard Building 111 Morrisville, NC 27560 United States |
| Industry: | Networking and Equipment |
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