New Referral Specialist Neighborhood Diabetes
THIS JOB HAS EXPIRED Job Type : Full Time
Career Level : Entry Level
Job Description :
Position Overview: Responsible for entering and processing new clients looking to receive supplies from Neighborhood Diabetes.
JOB / DUTIES / RESPONSIBILITIES
? Entering demographics into Noble database, verifying insurance benefits, requesting proper documentation from MD, explaining benefits to the clients and then scheduling shipment of supplies or in-home training as needed
? Working closely with outside sales team & POC reps, training reps, other department employees regarding processing and a wide variety of referral sources
? Responsible for scheduling, processing and printing of in-home trainings on-site & offsite
? Responds to referral source, sales, and interdepartmental issues, complaints or concerns
? Responsible for department calls such as: in-service follow up calls, problem calls, in-service attempt calls, first order calls, prospect calls for both the NE and SE databases
? Responsible for maintaining daily number goals
Knowledge / Education
? High School Diploma
? Bachelor?s degree preferred
? Fluency in Spanish and English is a plus
? 1-2 years of experience in related position
? Customer service skills
Skills / Competencies
? Fluency in Spanish is required.
? Detail oriented
? Team player
? Problem solving
? Strong communication skills
? Ability to multi-task
? Requires sitting and standing associated with a normal office environment.
? Manual dexterity needed for using a calculator and computer keyboard.
? Lightweight lifting may be required
? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
||Bedford, MA |
THIS JOB HAS EXPIRED