NOC Administrator MobiTV

The NOC Administrator is responsible for monitoring and maintaining MobiTV's 24x7x365 media services, with uptime standards found in broadcast television. Candidate will be responsible for finding, troubleshooting and resolving all technical outages as well as assisting with enhancement integration and change management processes. Administrator must be capable of learning MobiTV's application systems and software and will be responsible for the ongoing ownership of several enterprise applications spanning multiple technologies. Lead selected projects that involve cross department resources to integrate new applications/functions.
Primary Responsibilities:

• Primary support for MobiTV production environment with unrelenting focus on uptime and quality of production services
• Proactively identify and resolve all MobiTV and MobiRadio service affecting issues
• Escalate complex issues timely and appropriately to Sr. Operations team and/or Engineering
• Maintain overall health of MobiTV services by performing routine administrative functions and quickly responding to all production outages
• Ensure all enhancements follow the proper change management processes
• Learn MobiTV's systems and provide feedback to Engineering to increase the performance, operability and reliability of MobiTV's products where appropriate

Experience and Qualifications:

• 2-3 years in Linux/Redhat server administration experience and windows 2K3 admin experience
• 2-3 years working with co-locations facilities and remote Unix/Linux administration
• 2-3 years application support experience
• Excellent in customer service support, verbal and written skills
• Excellent troubleshooting and debugging capability
• Strong aptitude for learning quickly, adapting to fast paced environment and handling competing priorities
• Solid Perl, and any other scripting or data handling knowledge
• Any general knowledge with the following is a plus: XML, Python, Oracle, MySQL
• Ability to professionally react to high-priority requirements with little or no notice
• Experience working with developer environments and CVS/RCS/Perforce

Some experience in one or more of the following is helpful, but not required:

• Internet Service Provider / Application Service Provider
• Telecommunications
• Server hosting / server farms
• Broadcast Television / Multimedia environments, and other large scale, production, commercial systems
• Ability to work independently and in team environment
• Ability to multitask and stay focused on the department goal
• Ability to work swing and grave shift and flexibility with shift changes
• Flexibility to work extended hours when necessary and deal with change effectively
• Must be available to work 4 10 hour days. Shifts rotate every 2 months

MobiTV, Inc. is a leading provider of premium end-to-end mobile media solutions. The MobiTV converged media platform delivers live TV, video-on-demand, and the ability to download-and-store content for offline viewing to millions of users on all major wireless networks and major mobile operating systems. The platform is designed to help carriers utilize network capabilities, allow content partners to extend their reach to millions of mobile viewers and offer OEMs a canvas to market new innovations and device features.
Founded in 1999, MobiTV, Inc. is a privately-held company with headquarters in Emeryville, Calif. For more information about MobiTV, Inc.'s convergence-capable platform and some of its patented components, please visit www.mobitv.com/platform-technology.

Location:	Emeryville, CA United States