NOC Director Echopass
THIS JOB HAS EXPIRED The NOC Director is responsible for the platform performance team which oversees applications, system hardware, networks, power, data center infrastructure, database processes, and platform health. This position is critical to insure a high level of customer satisfaction and to prevent negative customer impact. The position reports to the Vice President of Operations and works directly with platform performance analysts, its tools and monitoring equipment.
Responsible for the management of resources and tools in the Operations Center including strategic planning, budgeting systems, analysis and design.
Manage staff and ensure that the hosting infrastructure runs efficiently against plans, policies and procedures. Communicates and ensures that best practices are followed within the team.
Strong leadership skills managing small teams and the ability to collaborate across organizations to optimize outcomes.
Responsible for monitoring utilization levels and trends throughout the Operations Center.
Produce key metrics that demonstrate measureable results and improvements to the Platform group.
Recommend changes in the development, maintenance, system processes and standards to meet predetermined performance levels.
Develop roadmaps with recommendations for continuous quality improvements in a HA environment.
BS in Computer Science, Information Technology or Business Administration, MBA preferred, and ten (10) or more years in overall IT management with a focus on enterprise systems
Five (5) or more years managing enterprise class applications and tools and the management of teams in a high availability environment.
Solid understanding of network topology, enterprise tools and monitoring, web applications, system administration
Previous experience with Nagios, Orion, Solarwinds, Thruk
||Salt Lake City, UT |
THIS JOB HAS EXPIRED