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NOC Systems Admin Axeda Corporation
THIS JOB HAS EXPIRED
Axeda Corporation, the global provider of the most advanced cloud-based service and software for managing connected products and implementing innovative M2M applications, is looking for a high energy Systems Administrator to work tier one support in our Hosting Network Operations Center. Responsibilities will focus on supporting Axeda?s On Demand customers. Basic command line Linux skills are required.This is an opportunity to join a company on the way up and plot your future career path. Axeda is committed to hiring motivated people and supporting them as we grow and become successful together.
Become a member of our challenging and rewarding team!
Major Responsibilities:
Monitor network, applications, databases, and web servers proactively to predict impending issues
Drive the resolution of tier 1 customer issues by working to define and diagnose issues by applying technical expertise, product knowledge, communication and problem solving skills
Prioritize issues of varying severity, and effectively manage the resolution or escalation of all issues within accepted service levels
Manage cases efficiently within our ticketing system
Execute Maintenance procedures as defined by Technical Support Teams
Documentation of process, environment, and run books
Be a part of an on call 24x7 rotation
This position may require second shift
Technical/Professional Knowledge/Skills
Required Skills:
Basic command line Linux Skills
Strong, proven diagnostic and Troubleshooting Skills
Basic Apache and JBOSS skills
Experience with Nagios monitoring software or something comparable
Excellent Communication skills; Verbal and Written
Experience using a Ticketing System
Preferred Skills:
Understanding of Web technology
TCP / IP Stack / Network Troubleshooting
COGNOS
Experience with SalesForce.Com
Motivational Fit:
Must be able to prioritize and meet deadlines
Able to work and contribute to a team environment
Flexible, detail oriented and organized with the ability to multitask and work independently
Ability to work in a fast paced environment
Required Education & Experience:
Bachelor degree in Computer Science or equivalent work experience
2+ years working in an IT Help Desk type environment
| Location: | Foxboro, MA United States |
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THIS JOB HAS EXPIRED
Axeda Corporation
Investors: JMI EquityAll Jobs: at Axeda Corporation
| Web Site: | www.axeda.com |
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| Headquarters: | 00000 United States |
| Industry: | Business Products and Services |
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