NORTHWEST ARKANSAS CLIENT SERVICES MANAGER Planalytics
THIS JOB HAS EXPIRED Summary
We are looking for an enthusiastic, forward-thinking, action oriented individual to join Planalytics as a Client Services Manager. This position is based in Northwest Arkansas with a focus on local retail and supplier customers. You will work directly with key client contacts in executive management, planning, forecasting, replenishment, marketing, insights and sales.
As a member of our client services team, you will leverage your extensive background in consumer-centric industries (retail, consumer packaged goods, wholesale, restaurants, etc.) to facilitate the delivery and successful application of Business Weather Intelligence products and services. While based in Northwest Arkansas, this client facing position will require significant travel to client sites and the Planalytics home office near Philadelphia, PA for training, education, and support.
Ensure client satisfaction and retention.
Facilitate/create/manage the activities and deliverables required to service and support assigned clients.
Timely, accurate, and actionable delivery of applicable Business Weather Intelligence.
Facilitate meetings with clients.
Perform Business Weather Consulting Services as required.
Interact and communicate closely with fellow employees in North America.
Expect up to 50% travel.
We are seeking energetic business professionals who have a background in consumer centric industries such as retail, consumer package goods and restaurants. Experience with customer service and support is preferred.
Notable qualifications and skills include:
5+ years experience in retail buying, planning, inventory management, distribution, or logistics.
Client Services experience such as client management, project management, and management consulting is preferred.
Excellent written and oral communication skills.
Proven ability to work in a collaborative team environment both from an office and remote locations.
Strong time management and prioritization skills.
Quantitative/statistical analytical experience a plus.
Ability to lead customers to profitable outcomes using customer-solution oriented interactions.
Confidence, enthusiasm, and the capacity to learn quickly.
Solid technical/software skills: Microsoft Excel, PowerPoint, and Word.
||1325 Morris Drive |
Wayne, PA 19087
THIS JOB HAS EXPIRED