Office Services Associate Ellie Mae
THIS JOB HAS EXPIRED Description
SUMMARY OF JOB DESCRIPTION
Under direct supervision, supports the delivery of quality service to personnel by performing general repairs and maintenance to the office premises, stocking of conference rooms and kitchens, stocking and maintenance of supply rooms, assisting with office moves; assisting with the implementation of safety and security programs; and performing back-up for the conference room and catering functions, as well as coverage for the reception desk; works collaboratively and cooperatively with others in a team-oriented environment.
ESSENTIAL JOB FUNCTIONS
Essential functions include those set forth below. Regular and predictable attendance is an essential function of the job. There may be occasional requirements to adjust work hours by coming in early, staying late, or delaying lunch breaks in order to provide coverage. Occasional overtime will be required.
Maintains Office Premises, Furniture and Equipment:
Performs general maintenance and repairs to the offices premises, furniture and equipment; notifies the Facilities Manager if outside repair service may be required. Ensures that office plants are properly maintained. Cleans and stocks printer and convenience copier areas in accordance with the designated checklist. Monitors the lunchroom and conference rooms to ensure that the space is clean and the lights and equipment (ice makers, coffee makers, etc.) are functioning properly as indicated on the designated checklist.
Prepares Offices and Workstations for New Hires
Within one business day of an employee?s departure from the firm, ensures that the office or workstation has been cleaned and is ready for the new occupant; returns supplies to inventory. Sets up offices and workstations for new employee?s one business day before they are scheduled to arrive, ensuring that the office or workstation is clean and properly stocked, and using the designated checklist to be sure that all steps are completed
Sets Up and Maintains Audio-Visual Equipment:
Sets up easels, projectors, screens and other audio-visual equipment in the conference rooms and Learning Center as needed for meetings and events; coordinates with the Receptionists as needed. When no longer required in the conference room, removes and properly stores equipment.
Assists with Office Moves:
Works with the Facilities Manager to understand scope and details of intra-office moves. Assists with packing and unpacking as required; provides boxes to office personnel involved in office moves. Assists in moving boxes, small pieces of furniture, and office equipment; assists in providing guidance to outside movers as assigned.
Assists with Office Safety and Security
Assists the Facilities Manager in implementing the company?s safety and security procedures; serves as a member of the Emergency Response Team. Is knowledgeable regarding the building?s emergency response procedures, ensures that all fire exits remain clear and unblocked at all times, ensures that boxes are not piled up inappropriately in corridors, knows the location of and how to use the office?s fire alarms and fire extinguishers.
Provides Back-Up for Catering Services and Receptionist
Maintains and cleans conference rooms, executive kitchen, lunchroom, and restocks supplies as needed. Sets up conference rooms for meetings and events, including beverages, meals, and audio-visual equipment in accordance with the requirements stated on the conference/catering reservation; cleans and restocks the conference rooms promptly after meetings. Coordinates daily beverage and catering requirements as needed
Works Cooperatively and Collaboratively with Others:
Provides pro-active and responsive customer service. Works cooperatively with other Facilities Department staff and other company personnel
Other Related Duties:
Performs other duties as assigned by manager
QUALIFICATIONS AND SKILLS REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, skills, knowledge and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education: A High School Diploma or equivalent work experience is required.
Experience: At least 2 to 3 years of prior office experience is required; at least one year of prior facilities experience is preferred.
Knowledge, Skills and Abilities:
Strong customer service skills
Proficient in operating a multiline switchboard
Effective communication skills and the ability to follow instructions
Strong organizational skills, interpersonal skills, and attention to detail
Ability to work both independently and collaboratively as part of a team
Ability to work under pressure in a fast-paced environment and to act quickly while remaining calm and polite
Proficiency in setting up audio-visual equipment
Proficiency in using a computer for data entry and e-mail
Ability to coordinate multiple assignments concurrently
Physical Demands: The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a telephone, computer keyboard and mouse; reach with hands and arms; talk and listen. The employee is frequently required to stand and walk, as well as to lift and carry objects such as boxes and equipment weighing up to 50 pounds. The employee is occasionally required to sit, stoop or kneel. Specific vision abilities required by this position include close vision and the ability to adjust focus.
SCOPE OF JOB DESCRIPTION AND MODIFICATIONS
This job description intends to describe the general nature of the job and does not represent that all such duties will be performed by all individuals who hold the job. This job description does not limit the tasks that an employee may reasonably be requested to perform and in no way alters the at-will employment policy. Substantive changes to this job description may be made at the discretion of Ellie Mae, Inc. Any substantive revisions to this job description require the approval of the Facilities Manager.
||Pleasanton, CA |
THIS JOB HAS EXPIRED