Online Marketing Manager - New York Marin Software
THIS JOB HAS EXPIRED
Online Marketing Manager - New York
Client Services | New York, NY, United States
Marin is experiencing tremendous business growth and is seeking to add an outstanding individual with strong prior experience working within a client services organization as an Online Marketing Manager, an integral part of an Account Management team that manages both client retention and growth through proactive strategic recommendations and rapid response to client issues or questions.
Responsibilities
- Provide basic and advanced client trainings in order to equip clients with knowledge to effectively leverage the Marin application on their own
- Act as a strategic advisor for clients by sharing industry best practices with detailed instructions on how to implement recommendations within Marin to achieve business goals
- Provide detailed recommendations on SEM, Social and Display optimization based on client business goals defined by the Account Management team. Recommendations can include bidding, keyword expansion, budget optimization, etc.
- Become an expert on the Marin platform in terms of time efficiency through usability, troubleshooting simple to complex issues, revenue/attribution setup, and bidding implementations to clearly present the benefits/resolution in both a training environment and ad hoc scenario
- Communicate effectively with clients through email, CRM and ticketing systems, in-person or over the phone
- Work directly with the Marin Operations team to escalate technical issues after thorough investigation, Product Management to review future feature requirements, Account Management to set & meet client expectations to drive customer renewals, and Professional Services on data integration issues in order to ensure the client's strategic and tactical needs are resolved quickly
Requirements
- 4+ years experience in SEM, SEO, social or display campaign management is desirable
- 1 year experience in direct client management role
- Outstanding Excel data management including expertise in organizing data for analysis, pivot table building, chart construction
- Excellent pattern and trend recognition using Excel-based tools to aggregate large amounts of data
- Strong understanding of online media metrics and their impact on client campaigns
- Extensive experience in building and presenting detailed analyses to decision makers
- Minimal travel and providing support/assistance on some weekends may be required
- Patience with helping others achieve their goals
- Excellent interpersonal skills are critical
- Writing sample and presentation sample required
- Spanish language proficiency preferred
Compensation
This is an on-site, full time salaried position located in the New York Office. Compensation depends on prior experience. Marin pays market-leading compensation and provides the best benefits in the country. In addition to providing a great work environment, Marin Software provides Equity participation, pays 100% of comprehensive health plans (medical, vision and dental), has generous PTO and will expense 50% of commute cost (via parking or mass transit).
About Marin
Marin Software is a leading provider of online advertising management solutions, offering an integrated platform for managing search, display, and social marketing. The company provides solutions for advertisers and agencies of all sizes, enabling them to improve financial performance, save time, and make better decisions. Marin Enterprise, the company's flagship product, addresses the needs of online marketers spending at least $100,000 per month on biddable media. Marin Professional delivers the same power and ease of use as Marin Enterprise, through an application designed for marketers spending less than $100,000 per month on paid search. Headquartered in San Francisco, with offices worldwide, Marin Software's technology powers marketing campaigns for over 1500 customers managing more than $3.5 billion of annualized ad spend in more than 160 countries. Marin has raised a total of $80MM in funding and has over 300 employees worldwide.
Marin Software's world headquarters is located in the financial district of San Francisco with remote offices in Chicago, and New York. European headquarters are located in London with additional offices in Singapore, Paris, Hamburg, Sydney and Shanghai.
IND123
| Location: | New York, NY United States |
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THIS JOB HAS EXPIRED
Marin Software
Investors: Benchmark CapitalAll Jobs: at Marin Software
| Web Site: | www.marinsoftware.com |
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| Headquarters: | 332 Pine Street Suite 800 San Francisco, CA 94104 United States |
| Industry: | IT Services |
