Online Tech Journalist Spiceworks

Summary: What?s this job about?

Fancy yourself like a journalist or maybe even a detective? Find yourself in a sad state if you?re not up to speed on the hottest trends in SMB IT? (Read: If you had to Google what SMB stands for, this role is not for you!) And have a passion for writing and communicating ideas? Combine those talents with a love for working and understanding IT pros plus at least a dash of curiosity in the email marketing world and you?ve got the scoop on what you?ll be doing in this role. By engaging in the Spiceworks Community, you?ll continue to stay on top of what?s hot (or not!) in the IT world ? all while getting to work with IT pros to help them hone their writing skills. Imagine the love you?ll get when you help an IT guy or gal publish an online article (that?ll also get sent out via email for all of their fellow IT pros to see). You?ll work with a dynamic, focused team in a high-energy environment? and you?ll enjoy the roller-coaster ride of it all along the way!

Called the ?Facebook of IT,? Spiceworks is all the rage among more than 1.5 million IT pros around the world that use our product to do their jobs and interact with each other to simplify ?everything IT.? Top technology advertisers like Microsoft, Intel and Rackspace are clamoring to reach them by advertising in Spiceworks. We?re transforming the way that today?s tech products are managed, marketed and sold. And, given we?re growing by 2,000 new users a day, it?s no wonder that Forbes coined Spiceworks ?the future of media?!

We need a tech savvy person who?s ready to dive in and immerse themselves in our online IT community. You?ll create relationships with IT pros and walk them through the writing process. You?ll research the tech areas that should be written about and work with the sales and marketing teams to drive revenue with those additional areas ? and all while keeping track of performance too! You?re a person who works well under pressure (often a time crunch!), while still being able to ?go with the flow.? A person who?s more than a multi-tasker ? truly bored if they don?t have many projects going on at once.

Responsibilities: What will I do? (?a better question is ?what will I not do??!)


Motivate Spiceworks users to write articles from real IT experience (from the trenches so-to-speak)
Work with Spiceworks users to craft engaging and relevant articles about current IT topics
Generate creative ideas on design, layout & segmentation for the email that promotes the article
Interface with Marketing, Product Marketing, Sales, IT, and vendors to keep all parts of the process chugging along (including an editorial calendar)
Copyedit for grammar, structure and flow
Analyze, segment and maintain multiple target lists
Utilize email marketing software
Track & report results (you love knowing that what you are doing makes a difference to IT pros and to our bottom line!)


The Online Tech Journalist will report to the Email Marketing Manager.

Qualifications: What does it take to do this job?


2 years+ communications-related experience in a dynamic, fast-paced, demanding professional environment (clock-in, clock-out sounds boring to you!)
Outstanding verbal & written communication skills; command of copywriting & grammatical principals, including maniacal editing and proof-reading (typos hurt your eyes and grammar sites are bookmarked as favorites on your computer!)

Excruciatingly detail-oriented (friends and family call you anal!)
The ability to mentor someone through the writing process (and have them still like you once they?re finished)
A comfort with technical products in the SMB space ? you know them like the back of your hand
Highly ? highly - motivated, self-starting nature; responds positively to moderate guidance yet is capable of and comfortable with independent critical thinking & problem solving (a micro-manager is your worst nightmare!)
Out-of-this-world project management skills with the ability to multi-task & complete projects flawlessly under tight project deadlines (doing one thing at a time makes you yawn!)
Avid learner who prefers to formulate a hypothesis before asking someone else for the answer
Agility is key - you can think on your feet and adapt well to a quickly changing environment
Stellar interpersonal skills; ability to work & communicate with a wide array of people (you are a ?people person?)
Proficiency in MS Word, Excel, PowerPoint & the ability to quickly grasp new technology concepts
Experience with an email service provider a major plus

Location:	9005 Mountain Ridge Drive Suite 100 Austin, TX 78759 United States