Operations Analyst Production SevOne
SevOne, Inc. is a software company based in Wilmington, DE that delivers the industry?s fastest, most scalable and comprehensive real-time network monitoring, troubleshooting and performance reporting solution. The SevOne network performance management solution provides complete and immediate visibility that enables enterprises, cloud and communication service providers and government organizations to keep increasingly complex networks, servers and applications functioning at peak performance levels.
Since 2010, SevOne has achieved 70% year over year growth. We currently require new team members that will focus on the vital process of business development. SevOne customers include: Dow Jones, Thomson-Reuters, UBS, Credit Suisse, Comcast Cable, Time Warner Cable, Goodyear, Aramark and many other Fortune 500 companies. We feel confident in our ability to continue to earn business from the most demanding customers and we want new team members that like to compete and be part of a talented, dedicated team.
SevOne has received numerous accolades including being ranked 75th on Deloitte?s Technology Fast 500?, a ranking of the 500 fastest growing companies in North America and 2nd on Deloitte?s 2011 Greater Philadelphia Fast 50?, a ranking of the fastest growing company in the Greater Philadelphia Region. SevOne was also the recipient of Gartner?s Cool Vendors in Communication Service Provider Infrastructure in 2012.
Assist in building, configuring and shipping our Performance Management Solutions to customers in a timely manner
Maintain the internal and external inventory and fixed assets
Identify workflow/system improvements and work with the operations team to enact change
Assist in designing and implementing of new procedures, process maps, scorecards and metrics as well as any initiatives that are spearheaded by the Operations Department
Bachelor?s Degree (Acceptable Concentrations: Management Information Systems, Computer Science, Operations Management)
Strong technical skills with an emphasis in Linux
Understanding of basic level networking: HTTP/IP/DNS
Strong MS Office skills (Word, Excel, PowerPoint, Access, Visio)
Must have excellent problem-solving skills and ability to build strong relationships with management, employees and customers
Must be analytical, extremely detail-oriented and have the ability to analyze and solve complex situations
Must be able to manage and prioritize workload to meet deadlines
Excellent written, verbal and interpersonal/ communication skills
Experience with Salesforce.com is a plus
Physical ability to lift 90 lbs.
||Wilmington, DE |