Operations Associate, Local Everyday Health
THIS JOB HAS EXPIRED Overview:
Everyday Health is seeking an operations associate to support the Sales and Operations teams of Local, a fast growing division of the company.
This is an opportunity to utilize your outstanding analytical and interpersonal communications skills to provide superior customer service and manage operational reporting. Working in a team environment, strong verbal and written skills, excellent organizational skills and superb problem-solving abilities are key for success.
The desire to work in a changing environment with a high performance team in a fast-growing company is essential.
Establishing client/account relationship, building this relationship, providing an experience with a client that introduces them to our company, brand, and offerings of value to them.
Making sure the first 60 days with clients is a success and results in a long-term mutually beneficial relationship.
Optimizing clients on-boarding experience by increasing speed and success rate of on-boarding new clients
Liaising with vendors and other departments to ensure successful launch and progress of marketing services
Maintaining accurate and detailed records of client interactions
Knows how to solve problems and escalate issues when appropriate
Has a strong process orientation with superb project management skills.
Has experience with and enjoys interacting and working with clients.
Must have excellent written, verbal and listening skills.
Ideal candidate must display leadership qualities and the ability to persuade both clients and internal teams to accomplish what is needed to be accomplished
Has worked with or on one or more of the following digital marketing services: SEO, Web Development, Search Engine Marketing, Social Media
Is ambitious, self-motivated, proactive and assertive
2-3 years of experience in Project Management and Account Management or Client Service
Digital or agency experience preferre
||Manhattan, NY |
THIS JOB HAS EXPIRED