Operations & Information Analyst, Managed Discovery Axiom Legal

Axiom, a new model professional services firm and a revolution in the legal industry, is seeking an Operations & Information Analyst for our Chicago-based Managed Discovery business.

The Operations & Information Analyst will

Work in an operations and facilities role under the direction of the Operations Manager.
Be responsible for the accuracy of Axiom MDS? project metrics to support business growth, process adherence, and client satisfaction
Enter and maintain information in Axiom MDS? data warehouse, staffing modules, and time and billing software
Ensure the efficient execution of all data entry at project starts to minimize downtime
Report various MDS metrics internally to assist in RFPs, proposals, pricing, etc.
Recommend functional enhancements to reporting capabilities to Operations Manager and Manager, Process Innovation
Partner with Operations Manager and/or Manager, Process Innovation in developing standardized reporting capabilities, forecasting tools, and performance management tools for use by MDS stakeholders (e.g. client reporting, project financials, individual and team performance metrics)
Develop ad hoc reports for MDS stakeholders
Set-up workstations, order and replenish supplies, and perform other miscellaneous facilities-related responsibilities to provide all employees with a great work environment.

Our ideal candidate

Attention to Detail ? Fanatical about data quality and replacing manual processes with technological solutions
Job Knowledge ? Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, and is in command of critical issues.
Productivity ? Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow, and proactively seeks to create efficient internal processes.
Interpersonal Skills ? Has good listening, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback, and handles constructive coaching.
Technical Skills ? High proficiency for MS Windows, MS Outlook, MS Word, MS Excel, MS PowerPoint and Database Applications.
Sense of Urgency ? Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, and meets deadlines.
Adaptability/Flexibility ? Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
Dependability ? Meets commitments, work independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.

Required Knowledge, Skills and Abilities

Bachelor?s degree required
Degree in business, statistics, or math preferred
Advanced proficiency in MS Excel
Strong written and oral communication skills

Who we are

Axiom, a modern alternative to the traditional law firm, is the fastest growing provider of managed legal services to F500 companies. We're a new category of firm that applies best practices from other industries and a better business model to help clients do legal work intelligently. Our streamlined cost-structure and deep expertise in the business of law help General Counsel solve problems and manage their departments more effectively.

Location:	Chicago, IL United States