Operations Manager Insight Health Corp.
THIS JOB HAS EXPIRED Job StatusFull Time
Insight Imaging is a leading provider of radiology services, with more than 150 fixed imaging facilities and mobile units located in over 30 states. We offer a full continuum of diagnostic imaging services that complement existing community healthcare resources and focus on the specific needs of each distinct medical community. The culture is informal, has a strong field presence and encourages a balance of teamwork, individuality and a strong focus on patient care. The pay is competitive, the benefits excellent and the work meaningful and rewarding.
We are seeking a Operations ManagerUnder general direction, perform a broad variety of managerial functions to direct site or asset operations. Ensure the delivery of quality patient care and customer satisfaction.
Examples of Essential Functions:
Lead, assign and coordinate work performed by direct reports. Evaluate work for acceptability and compliance with company safety, quality, and productivity standards.
Coordinate and accommodate any necessary schedule revisions. Strive to maintain minimal rescheduling and cancellation rates, and meet productivity standards through proper direction, scheduling and staff certification.
Train employees regarding company procedures, safety, quality and productivity standards.
Recruit, interview, select, train, supervise and evaluate employees and recommend staffing and personnel changes. Conduct regular meetings, schedule staff for coverage, approve time reports to meet payroll deadlines and administer performance reviews.
Ensure that all staff are properly licensed and certified in accordance with company, state and federal requirements.
Develop and administer written protocols ensuring all procedures meet required standards. Ensure all policy and procedure manuals are up to date and followed by all site personnel.
Ensure compliance of safety standards such as OSHA, radiation safety (where applicable), standard precautions and infection control policies.
Establish and maintain effective working relations with referring physicians, radiologists, patients and hospital administration (where applicable). Also, maintain working relations with regional and corporate personnel.
Research and resolve issues or complaints with regard to patients, customers, referring physicians and their staff.
Oversee and order all technical and non-technical supplies for the site. Work with appropriate vendors to guarantee quality and cost effectiveness. Ensure an adequate inventory is maintained.
Oversee and maintain the physical plant, whether mobile asset or fixed office sites. Communicate with appropriate support department and maintenance vendors.
Participate in the development of budget and review of financial statements in order to meet revenue, expense and profit goals.
Prepare and review reports including productivity summaries, referring physician reports and other information helpful in evaluating trends in the business.
Assist federal and state inspectors in completing regulatory compliance inspections and resolving problems (where applicable).
Work with regional, corporate and marketing personnel to secure new business, site marketing, special projects and business development.
Work with regional billing office to ensure timely collections from payors and patients.
Candidates must have:
Minimum 3 years prior experience.
State license (where applicable).
ARRT Certification (if scanning)
AA Degree in Radiologic Technology.
Prior supervisory experience.
State and federal health and safety regulations.
JCAHO standards of practice.
Basic medical equipment operation (O2 tank, pulse oximeter, I.V.?s)
Office filing and record keeping techniques.
Healthcare operations and safety requirements.
Proper body mechanics.
Customer service principles and techniques.
Field service troubleshooting methods and procedures.
Quality Assurance principles and practices.
Supervisory principles and leadership techniques.
Budgeting practices and administrative requirements.
Schedule, organize and complete work in accordance with deadlines.
Delegate tasks and check work for completeness and accuracy.
Maintain work records and compile operating, budget, program or activity reports.
Communicate effectively with staff, management, vendors, contractors, healthcare
representatives, government regulators and external customers.
Select, train, coordinate, supervise and evaluate the work of employees.
Maintain patient privacy and the confidentiality of patient records.
Plan, establish and evaluate the attainment of departmental goals and objectives.
Maintain supplies to budgeted levels.
Understand and follow specifications and instructions.
Ability to react calmly and effectively in emergencies.
Verify, copy, fax and distribute documents and reports.
May require extensive driving to mobile locations.
Ability to work extended hours and travel on company business as required.
THIS JOB HAS EXPIRED