Operations Manager Health Integrated
THIS JOB HAS EXPIRED Description
JOB SUMMARY: The Operations Manager is responsible for working with operational leaders and staff in designing efficient processes and driving ongoing process improvement efforts across operational areas. This position will also assist in building and refining operational reporting. This position may not conduct any activities that require evaluation or interpretation of clinical information.
Education/License/Certification: Bachelor?s Degree required, Master Degree preferred
Experience: 1+ years of experience in process improvement, project management and proven problem solving/continuous improvement methodologies required. A minimum of one year of experience in a project management role required. Change management experience is preferred.
Knowledge/Skills: MS Excel, MS PowerPoint is required. Experience with SharePoint is preferred. Six Sigma Project ? Green Belt or Black Belt experience is strongly preferred.
Participate in the development of the business process transformation vision and strategies.
Collaborate with operational leadership to assess activities across the organization to determine the greatest opportunities for process change resulting in improved customer service and cost reductions.
Develop and refine policies and procedures
Develop project strategies, goals, and plans that enable the organization to improve internal operations and practices.
Responsible for strategic business process improvement initiatives being understood, communicated, executed, and measured across all operations.
Track and monitor effectiveness of management routines and metrics; recommend and implement changes as needed to ensure business objectives are met.
Implement regular management routines to drive execution, focus and results on all projects.
Support the development and implementation of the company service model.
Promote process improvement, process standardization and process simplification.
Collaborate and communicate best practices with operational leaders
The learning of business transformation and process improvement concepts.
Collaborative, cross-functional team approach to process improvement.
Regular reviews with operational leaders to monitor relationships, re-affirm strategies linked to needs, and steward the business value created for the customer.
Work with SVP, Operations and operational leaders to build and refine operational reporting.
Key Core Competencies:
Encourages others to develop and implement unique ideas.
Sets priorities that are focused on delivering clear, focused decisions and direction to the team.
Defines accountability such that everyone is responsible for contributing to successful outcomes.
Encourages others to identify and adopt leading-edge ideas that result in increased success.
Provides on-going, timely feedback to others, and takes the opportunity to ask for it as well.
Ensures company interests are always placed ahead of team and personal agendas.
Highly self-motivated and directed, with a strong customer service orientation.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Ability to deliver high quality results, within the defined financial and time parameters required.
Ability to manage multiple projects simultaneously.
Excellent strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Excellent analytical, mathematical, and creative problem-solving skills.
Excellent communication skills, verbal and in writing.
Experience working with people at diverse levels and from different departments is required.
Develop work plans for achieving EBITDA and performance targets
||10008 North Dale Mabry |
Tampa, FL 33618
THIS JOB HAS EXPIRED