Operations Associate Via
THIS JOB HAS EXPIRED Via is hiring outstanding Operations Associates to join our NYC team.
We've built revolutionary technology that is changing the way people get around cities. Using Via, a luxury ride booked on your phone costs little more than the bus. Via is on-demand transportation on a mass scale; it's transportation that's friendly to our planet. Currently live in NYC, we're backed by some of the world's top investors and aggressively expanding.
We're looking for entrepreneurs who are excited about getting in on the ground floor of a fast-growing start-up; imaginative thinkers who relish wearing multiple hats and never back down from a challenge. We want people who get things done.
We're unusually selective in our hiring process. If you have a record of exceptional achievement, take intense pride in your work, and want to join a world-class team, we'd love to talk to you.
As Operations Associate, you will use advanced technology to monitor all aspects of Via's operation in real time and ensure its smooth execution.
-- Utilize Via's proprietary tools to remotely monitor use of our apps by partner drivers and customers
-- Communicate with drivers and customers to preempt or promptly respond to operational issues
-- Provide best-in-class customer service
-- Be an expert in using Via's advanced technology
-- Identify and troubleshoot technical issues
-- Thrive in high-pressure situations and feel comfortable making decisions quickly
-- A problem-solver who can effectively manage multiple tasks simultaneously
-- Meticulous and vigilant, with a high level of attention to detail
-- Excellent communicator, with a knack for always finding the right tone when speaking with customers
-- Possess a strong understanding of technology
-- Knowledge of Spanish is a plus
This role has a flexible schedule. We'll consider candidates for either full or part-time employment.
Via offers highly competitive compensation packages and benefits, including equity, health insurance, a flexible vacation policy, and relocation assistance.
To apply, please go to: via.workable.com
Via is an equal opportunity employer.
THIS JOB HAS EXPIRED
Smarter than the subway. Better than a bus. Cheaper than a taxi.
5 - 20M RaisedSelf Funded All Jobs: at Via
|Headquarters:||New York City, NY 10001|
|Company Profile:||Via is changing the way people get around cities. Using our app, a luxury ride booked on your phone costs little more than the bus. Via's revolutionary technology allows passengers to seamlessly share their ride -- it's on-demand transportation on a mass scale that's friendly to our planet. We're currently live in NYC and rapidly growing.|
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