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Order Management Analyst Netcordia
THIS JOB HAS EXPIRED
Order Management Analyst
Finance | Santa Clara, CA, United States
- Review each incoming purchase order against Infoblox's business rules and revenue policies
- Monitor progress of an order throughout the shipment and billing process
- Take an active role in identifying and resolving any issues
- Research and update customer records and install base as necessary
- Assist with Accounts Receivable month end close responsibilities and revenue amortization schedules as assigned
- Cash Application
- Participate in the ongoing documentation of the order process and:
- May perform analysis of problems within the order entry processes
- Participate in the development of new processes or techniques to resolve these problems and prevent their reoccurrence will be an ongoing requirement of the job
- Contribute ideas on making process improvements through automation of current manual order entry processes
- Assist with special projects as requested
Core Competencies/Skills & Knowledge:
- 4+ years order administration background
- Proven ability to enter orders and process business accurately yet efficiently under time sensitive situations
- Solid written and verbal communication skills are a must, as problem resolution with Sales, Customer Support, Customers and Finance are key components of the job
- Solid PC skills â€" Microsoft Office
- Ability to work in a fast-paced environment, juggling multiple priorities, with initiative
- Results oriented with strong attention to detail and ability to memorize/easy access many points of data
- Team player
- Proven ability to think independently; quick learner; technology friendly
- Familiarity with Oracle Order Management is required. Faniliarity with Oracle Service Contract and Install Base modules preferred
- Working knowledge of hardware and software revenue recognition rules
- Four year college degree preferred
Communication Skills:
- Language Requirement: English
- Written: Must be able to accurately input data to manual order entry system
- Verbal: Must be able to communicate problem solutions cross-functionally
- Interpersonal: Ability to take an active role in identifying and resolving any issues
- Presentation: Internal
Contacts/Interactions:
- Internal: G&A staff, Operations staff, Sales staff
- External: Vendors, Auditors
License & Certification Requirements/Preferences:
- N/A
Travel:
- N/A
Work Environment/Physical Demands:
- This work is typically performed in an office environment â€" remote or customer onsite - which requires normal safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment. While performing the duties of this job, the employee is regularly required to talk, hear, and see. Arms, hands and fingers will be needed to reach and operate computers; this will require more than two-thirds of the employee's work. Employee will occasionally need to lift boxes or materials up to 25 pounds. Standing, walking and sitting will each require about one-third of the employee's time.
| Location: | Santa Clara, CA United States |
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THIS JOB HAS EXPIRED
Netcordia
Netcordia delivers a network management system that is easy to use, produces useful information everyday, and provides a system-level view of the network.Investors: Novak Biddle Venture Partners, Trinity Ventures
All Jobs: at Netcordia
| Web Site: | www.netcordia.com |
|---|---|
| Headquarters: | 2431 Solomons Island Road Suite 302 Annapolis, MD 21401 United States |
| 2004 | |
| Industry: | Software |
| Netcordia is a leading provider of network automation software to the worlds most complex and mission-critical networks. Its award-winning NetMRI Network Change and Configuration Management (NCCM) solution continuously audits multi-vendor infrastructures, identifies anomalies early, speeds resolution, and automates network changes. Netcordia helps more than 250 leading organizations in healthcare, manufacturing, financial services, academic, service and government stretch IT budgets, improve overall performance, meet corporate policy and comply with stringent regulations. |
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