San Diego Categories:
Outsource Billing Team - Client Relations Rep. XIFIN, Inc.
THIS JOB HAS EXPIRED
XIFIN is a Software-as-a-Service (SaaS) provider of revenue cycle managementsolutions that help diagnostic service providers improve financial performance. We operate an autonomous business unit that in addition to our SaaS RCM platform also provides human support and services to our laboratory clients to assist them in RCM. We are providing an outsourced billing service to our clients.
XIFIN offers the perfect blend of personal and career growth opportunities, stability, and a great place to work.
Position Overview
To satisfy XIFIN clients, we are seeking a Client Relations Representative with a understanding of the medical billing and reimbursements process and RCM systems. Your in-depth knowledge of medical reimbursement including compliance, OIG regulations and insurance industry practices will build great relationships with XIFIN's OSB clients.
You must have the ability to establish strong rapport with XIFIN Outsource Billing Clients and effectively manage their profitability on a daily basis. You will have strong interaction with the client and will act as the in-house project manager for the XIFIN OSB team. You must have analytical and problem solving skills, multi-tasking ability and the talent to problem solve effectively and promptly. In addition, you must be self motivated, a self-starter and enjoy working independently.
Job responsibilities will include:
-Serve as the liaison between key XIFIN OSB accounts and the rest of the company, driving customer satisfaction and cash collections.
-Develop, create, and communicate key metrics for client profitability
-Effectively implement multiple client SOPs among production billing staff and monitor on a daily basis
- Advance internal and client customer issues to full and complete resolution
- Provide customer with system & workflow expertise for desk level procedures
- Provide post-installations transitions support
- Assess and assist in defining customer training needs and delivery options
Required Skills/Qualifications:
- An in-depth knowledge of medical reimbursement as it relates to the healthcare world including compliance, OIG regulations and insurance industry practices
- Hands-on experience with medical billing software and systems, and workflow management
- Appreciation for the importance of world class customer service
- 3+ years work experience in medical reimbursement
- 3+ years experience in a similar role, with a strong preference for healthcare industry experience
- 2+ years experience in a fast paced and high growth environment and culture
- BA/BS degree
We offer excellent work environment with opportunities for personal and professional growth, for immediate consideration please e-mail your cover letter and resume to careers@xifin.com -- Be sure to list the title of the position in the subject line of your e-mail.
XIFIN is an EOE employer and a drug free workplace
| Location: | 3394 Carmel Mountain Road Suite 200 San Diego, CA 92121 United States |
|---|---|
| Full Time | |
| Other | |
| medical billing process |
THIS JOB HAS EXPIRED
XIFIN, Inc.
XIFIN IS AN EXCITING, OPEN, FUN, AND CASUAL PLACE TO WORK TO ADVANCE YOUR CAREER AT ANY LEVEL. WE ARE A NEXT-GENERATION, CLOUD-BASED FINANCIAL SOFTWARE SERVICE WITH A STRONG MARKET POSITION AND EVEN GREATER POTENTIAL. WE HAVE RECEIVED ENTREPRENEURIAL AWARDS SUCH AS THE DELOITTE FAST 50, AND INC'S FASTEST GROWING PRIVATELY-HELD COMPANIES. XIFIN IS CONVENIENTLY LOCATED NEAR TORREY PINES STATE BEACH. CHECK US OUT ON GOOGLE MAPS AND COME GROW YOUR CAREER.
Profitable Investors: Enterprise Partners
All Jobs: at XIFIN, Inc.
| Web Site: | www.xifin.com |
|---|---|
| Headquarters: | 3394 Carmel Mountain Road Suite 200 San Diego, CA 92121 United States |
| Employees: | >100 |
| 1997 | |
| Industry: | Healthcare Services |
| XIFIN delivers a highly automated application with integrated infrastructure services to support laboratory Accounts Receivable and financial management operations. XIFIN improves financial management, while targeting process errors that lead to bad debt, rework, and compliance liabilities. Closed-loop, rules-driven workflow automation addresses billing complexity. XIFIN Services manage, deliver, and maintain the entire infrastructure supporting AR including: connectivity, reference databases, payer requirements, transaction services vendors, hardware & software, as well as compliance/regulatory workflow logic. |
