Parcel Operations Supervisor - Fishers, IN Newgistics
Newgistics Smart Center located in Fishers, Indiana has an immediate opening for a Operations Supervisor to lead its sort operation and distribution facility. The operations Supervisor will have responsibility to effectively manage, oversee and control all operational and associate activities within the warehouse including Receiving, Sorting, Processing, Shipping, Inventory Control and Quality Controls as well as ensuring on time delivery. The Supervisor will lead a team of 25 p/t hourly employees and will be responsible for ensuring the proper implementation and enforcement of policies, holding a high standard of safety and the continuous training of leads and associates in the warehouse. This position reports to the Smart Center Facility Manager.
--Responsible for the timely processing of all department activity including productivity, accuracy, and day end reports.
--Work closely with the Site Manager to control costs within the DC - labor, supplies, and inventory shrinkage.
--Responsible for accurate employee records including daily time clock monitoring, discipline notification and attendance reports.
--Able to work a flexible schedule which may mean extended hours as the work load demands.
--Manage the work flow to ensure the daily activities/demand related to the assigned department is met as expected.
--Manage, coach, train and counsel department employees.
--Conducts daily shift start-up meetings discussing the previous day's performance, reviewing the expected workload for the day.
--Ensures a safe work environment by: observing and coaching employees; addressing potential safety hazards; maintaining a clean work area; monitoring condition of all equipment and ordering repairs; and participating as a permanent member of the Safety Committee.
--High school diploma or GED (college degree preferred)
--Three to five years related experience in a shipping/transportation operation
--Working knowledge of small package and conveyor systems. Ideally the candidate will have experience with UPS, FedEx, DHL, or OnTrac
--Ability to plan, organize and direct the activities of subordinates
--Excellent verbal and written communication and computer skills (MS Word and Excel applications)
--Familiarity with transportation and logistics companies, including LTL and truckload carriers, is a plus
--WMS and RF scanner production experience highly preferred
--Familiar with standards of operation as associated with employee pieces or lines per hour performance
--Must have familiarity with writing performance reviews and coaching employees to success
--Considered a strong and effective communicator (written and verbal) with a hands-on approach
Newgistics is a special place to work, and now is an especially exciting time to join us. At Newgistics, we take great pride in what we do for our customers, trust each other to do an outstanding job, and enjoy the camaraderie of our colleagues. And our company continues to experience rapid growth.Investors: Litte John All Jobs: at Newgistics
|Headquarters:||2700 Via Fortuna|
Austin, TX 78746
|Industry:||Retailing / Distribution|
|Company Profile:||Parcel returns and e-commerce shipping pioneers.
Newgistics was founded in 1999 with a simple goal. It was the dawn of the e-commerce age, and we set out to develop a better process for returning products ordered online. Little did we know that our work to improve e-commerce shipping in this way would help to create the modern postal-based returns process. However, after developing Newgistics SmartLabel technology, we collaborated with the U.S. Postal Service to establish its Parcel Return Service program-now used by shipping companies across the country.
Trusted shipping solutions.
After establishing ourselves as a parcel returns leader, we then applied the same quality-driven process and technological expertise to outbound delivery and freight services. Today, the Newgistics SmartLabel is widely recognized as the premier customer returns technology. Newgistics processes more than 50 million small parcels each year through our nationwide network of SmartCenter facilities. We also offer Canada delivery and return solutions for U.S. merchants with customers north of the border. And we are the trusted shipping partner to top brands in industries including direct-to-consumer retail, fulfillment, manufacturing and communications.
Expect more from your package shipping company.
What sets Newgistics apart from ordinary shipping companies Our residential delivery and return solutions are specifically designed to provide:
--Better consumer shopping experiences - by offering greater customer convenience and ensuring parcels arrive in peak condition
--Greater customer retention and efficiency - with our Transit Triggers- shipment notification service, which empowers you to use on track delivery service data to improve customer and internal communications
--Higher customer satisfaction and lower inbound call-center volume - with our 360 shipment visibility
--Simplified shipping - by reducing your sorting and paperwork requirements and providing technology that helps you manage the process more efficiently
--Peace of mind and help whenever you need it - thanks to our intensive client support system
Even with all these advantages, Newgistics enables you to cut shipping costs by up to 40. It's all part of the Newgistics approach to shipping: recognizing that your success is essential to our own.|
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