Part-time Customer Care Representative Gemvara
THIS JOB HAS EXPIRED Logistics: Part-time, partially home-based
Gemvara?s mission is to have more loyal customers than any other jeweler. We want everyone who interacts with Gemvara to have the most memorable experience possible, in every sense of the word. We are dedicated to providing a customer experience that is as personalized as our beautiful jewelry. Inspired by "vara," the ancient Sanskrit word for wish, every piece of Gemvara jewelry is customizable to perfectly suit our customer?s style and budget. We offer our customers innovative styles in their choice of gems and precious metals.
Working closely with customers in real time via the telephone, Live Chat, and/or email you will help customers pick out that one perfect design, answer questions about existing orders, and help our customers with items they have already purchased.
What You'll Do:
We are looking for Customer Care Specialists with excellent verbal and written communication skills, and a high level of comfort navigating the internet and various social media such as Pinterest, Facebook and Twitter. You will help people find their way among thousands of unique jewelry designs to that one perfect piece just for them. If you love working with people and helping them get exactly what they want, this position is perfect for you. This is a unique opportunity to work from home.
Skills You?ll Need to Be Successful:
? We are looking for a talented communicator with live chat or customer service experience
? Candidates must live in Massachusetts
? Must have high speed internet connection and a quiet work space in your home
? Jewelry knowledge a plus, passion for jewelry a must!
? Must be extremely adept at using a computer, the internet and social networking sites such as Facebook, Twitter and Pinterest
? Ability to add shifts as needed for holiday spikes (between Thanksgiving and Christmas, around Valentine?s Day and Mother?s Day)
? Ability to work one of the below schedules (no mixing of times):
If this seems like a fit we'd like to get to know you! Please apply via our careers page at www.gemvara.com/careers.
||Boston, MA |
THIS JOB HAS EXPIRED
Investors: Canaan Partners
, Highland Capital Partners All Jobs: at Gemvara
|Headquarters:||1 Financial Center|
Boston, MA 02111
|Industry:||Retailing / Distribution|
|Company Profile:||Gemvara's mission is to revolutionize how fine jewelry is discovered, designed and crafted. We are disrupting a centuries old market with new approaches to production, technology and user experience. At Gemvara you will be part of a close-knit team that is passionate about changing the face of e-commerce. You will be surrounded by innovative people who truly believe in the company and in one another. At Gemvara, your ideas will be recognized, your intelligence will be applied, and if you work hard, your opportunities to succeed will be endless. Gemvara has an amazing benefits package and our culture is top-notch - we work hard, but we play hard too.|
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