Patient Care Coordinator Cypress Care
THIS JOB HAS EXPIRED Objective
To assist patients, pharmacies, and adjusters with processing pharmacy prescriptions while providing exceptional customer service.
Essential Duties and Responsibilities
Answer incoming calls from a queue
Enter new referrals into Sequoia within one hour of receipt
Enter new referrals into pharmacy processing application when necessary
Keep accurate patient notes in Sequoia and pharmacy processing application on all patient records
Contact adjusters for patient updates, authorization of medications, doctors, etc.
Provide pharmacy payment information when requested
Assist adjusters with any questions regarding patient files
Stay current on ALL Cypress Care policies, procedures and applications
Other tasks as directed by the Company
Assisting other departments with various data related tasks
Please note that this task list is subject to change based on the needs of the business. You may be asked to perform tasks that are not expressly defined on this job description
Energetic and self motivated
Exceptional communication skills are required, both written and oral.
Advanced knowledge of accessing and using the Internet, HTML, and MS Office tools; knowledge of computer systems, communication tools and software
Work experience should include a minimum of 1 year in a customer service
Attention to detail and accuracy a must
High School Diploma or GED required.
Work performed in an office environment
Job performed while sitting.
||2736 Meadow Church Road |
Atlanta, GA 30024
|Employment Type:||Full Time|
THIS JOB HAS EXPIRED