Payment Services Manager Zoosk
THIS JOB HAS EXPIRED Zoosk is seeking an experienced payments professional to manage credit card and alternative payments strategy, functionality and key payment vendor relationships to drive an excellent customer experience and optimized payment processing.
This is a global and highly cross-functional role that will need to develop and manage effective working relationships with external payment providers, as well as Product Management, Engineering and User Operations.
More about our team and office at http://www.themuse.com/companies/zoosk
Establish the product requirements and supporting business metrics and indicators for a best in class payments business.
Work with payment vendors to optimize customer experience and authorization rates
Develop and execute payment functionality and payment vendor management strategies globally
Manage and execute RFP's, vendor contracts and service level agreements
Manage our Credit Card and Alternative Payments portfolios and vendor relationships
Identify and address key country requirements for current and future products by conducting market research, stakeholder outreach and data analytics.
Drive the payment processing solution set across stakeholders (primarily Engineering, Customer Experience, Operations, Legal/Compliance, Risk and Accounting) through country requirements, product requirements and positioning.
Identify and drive opportunities to improve customer experience, payments functionality and business economics
Identify and drive initiatives to prevent and reduce losses related to customer verification, billing and payments.
Analyze trends to help decision making, including optimizing authorization rates globally
Research and identify opportunities for Zoosk to further distinguish its global payments offering
Expertise in the global retail payments industry
Experience working with iTunes and Amazon payments
Strong working knowledge of card processing and Operations
Strong working knowledge of interchange and other card fee structures
Experience driving RFP's, negotiating payment processing contracts and SLA's
Demonstrated ability to effectively analyze data, develop insights and present conclusions and recommendations to all levels of the organization
Critical thinking skills
Ability to work effectively in a fast-paced environment
Demonstrated ability to develop effective working relationships and excel in a cross-functional environment
Demonstrated track record of planning and driving business results
Project management skills and experience preferred
Excellent written and verbal communications skills
Bachelor?s degree; mathematics, computer science (or related discipline) and/or business administration, economics or finance preferred
Zoosk was featured in 2012's The Digital 100: The World's Most Valuable Private Tech Companies.
Zoosk is the romantic social network that helps members create and share their romantic journeys, with millions of members from around the globe enjoying the service each month. Zoosk provides members at different stages of their romantic journey with a fun and social set of tools such as Romantic Moments, Couple Profiles, and the Personals application. Members can easily access Zoosk?s services from its website, its Facebook app, mobile devices, and a downloadable desktop application. Zoosk is available in 25 languages and has members in more than 70 countries. Founded in 2007 by Shayan Zadeh and Alex Mehr, Zoosk, Inc. is based in San Francisco and backed by Canaan Partners, Bessemer Venture Partners, and ATA Ventures.
||San Francisco, CA 94111 |
THIS JOB HAS EXPIRED
Zoosk is one of the largest online dating services in the world, with over 50 million users, close to 20 million daily page views, from "Zooskers" in 60 countries With 100 thousand new profiles added daily, we are the single fastest growing dating service on the web and our supersonic performance was recently celebrated in the Wall Street Journal's inaugural top 50 "Next Big Thing" List (March 09, 2010).
While we originally took advantage of viral opportunities on social networks, Zoosk has evolved into an easy, fun and safe online dating experience that today connects singles from the we
20 - 50M RaisedInvestors: ATA Ventures
, Canaan Partners All Jobs: at Zoosk
|Headquarters:||San Francisco, CA 94111|
|Company Profile:||Working At Zoosk
Zoosk is the fastest growing social dating destination. Our applications on social networks such as Facebook, MySpace, and Bebo have more than 50 million users with close to over 20 million daily page views from users in 60 countries Simply put, Zoosk is online dating that doesn't suck. Our users, mostly young professional, enjoy a fun and playful experience while they meet new people in their local areas.
Zoosk is a VC backed startup and our office is located in downtown San Francisco. We are always looking for open minded, energetic, and driven individuals that love the challenge of turning an established industry upside-down. We build world class social web products and in the process we make sure to have plenty of fun. If you want to work with exceptional people on toughest engineering problems every day, you want to join Zoosk.
Some Benefits of Joining Zoosk
- Sexy MacPro or MacBookPro stations to work in style
- Free beverages and snacks, to keep you fired up
- Free dinner every night
- Medical, dental and vision plans
- Life Insurance and 401K savings plan|
Support Zoosk with Social Media services