Platform Product Manager Bazaarvoice

This is a unique opportunity for a motivated, self-starter to take ownership of the core technology platform of a SaaS business and become an expert in the emerging social commerce domain while growing their product management skills within a highenergy, dynamic environment. We are looking for a product manager who has the vision and drive to create game changing approaches to our core systems, driving discontinuous improvements in our operational cost.
The platform that you will own serves terabytes of content each week, provides user-generated content management for 60 of the IR500, powers businesses in all continents and in 30+ languages, provides a highly customized end-user experience that is seamlessly integrated with our clients consumer facing experience, integrates services with 20+ technology partners, is integrated with the top retail platforms, and most importantly will need to scale to handle 10x the number of customers, functionality, and load as we grow our business at 100 / year.
In this role, you will be responsible for driving bottom line impact via technology and coordination with the best and brightest in marketing, sales, development, business development, and client services. You will be a customer and partner-facing member of an experienced Product Management team that is accountable for researching, planning, requirements, deployment, performance analysis, sales communication, collateral content creation, competitive analysis, and other product launch activities.
Job Overview:

- Work with internal stakeholders within our client services teams to identify ways to lower the TCO of our solutions. This has been identified as a critical area of impact and investment and is a fundamental component of our cost of doing business.
- Work with R&D to identify infrastructure investments and architectural enhancements that will enable scalability. Moving much of our infrastructure into a Cloud/Elastic computing environment is a hot topic right now.
- Work with Product owners to create solutions that allow international and multi-brand clients to consolidate their entire business into one contiguous system.
- For every new product, module, and enhancement added to our platform, identify ways to minimize simplify or generalize platform changes, and identify scaling requirements.
- Define and manage externally facing integration points such as APIs and data feeds.

Job Requirements:

- 2-5 years experience in product management required.
- Prefer BA/BS in Computer Science or MBA with product management specialization from a top 20 institution required.
- Platform engineering and project management experience required.
- Superior communication (written and verbal) and presentation skills; meeting facilitation and strong follow-up required.
- Ability to execute a number of parallel tasks and work with cross-functional teams on a day-to-day basis required.
- Expert knowledge in web services and data syndication preferred.
- Expert knowledge of web commerce or marketing platforms preferred.
- Strong analytical skills with knowledge of statistical analysis techniques, Excel, and SQL queries for product ideation and business impact research preferred.
- Product management experience with Software as a Service (SaaS) model a plus.
- Expert knowledge in cloud/elastic computing infrastructure a plus.
- Positive, self-starter attitude and desire to exceed client expectations at every opportunity.
- Attention to detail and absolute focus on quality of work.
- Passion for building and launching new technologies.

Location:	Austin, TX United States