Philadelphia Categories:
Position:
Clinical Solutions Consultant Vocera Communications
THIS JOB HAS EXPIRED
Scope of Position
Vocera Clinical Solutions Consultants are involved in pre-deployment presentations and workshops, clinical work flow analysis and design, establishing best practice implementation processes, on-site training and consultation, and performing project management duties. The Clinical Solutions Consultant works with Customers, Partners, and the Professional Services Team with the goal of developing Vocera solutions that produce workflow improvements, support the end user and maximize the benefits of the product. This position is based in Philadelphia, PA and requires extensive travel.
Responsibilities
- Assist with the design of customer-specific databases and development of system-level specifications to implement work and communication flows
- Employ your clinical knowledge and demonstrated understanding of clinical workflow design / redesign to propose Vocera solutions that improve and optimize client's workflow and processes
- Lead clinical workflow design sessions at project sites gathering data and working with the client's clinical staff in developing new processes and workflow improvements
- Assist with training of nurse call and patient alarm integration
- Provide consultation and training strategies that include Vocera best practices
- Manage, coordinate and deliver clinical / system training for clients
- Represent and build the Vocera brand by serving as a liaison between Vocera, Vocera Contractors, Third Party Vendors and Customers
- Maintain open communication with the Professional Service team, Technical Support Engineers, and Areas Sales Managers
- Contribute to development of clinical best practices through collaboration with Practice Management and the Project Management Office
- Develop drafts of clinical documentation and assist with clinical marketing and support of new products and services
- Identify and develop additional revenue opportunities
- Comply with standard Professional Services deployment methodology
- Effectively communicate project status to team members and stakeholders in a timely, consistent, and clear manner
- Effectively communicate with senior clinical customer contacts
- Comply with administrative policies (i.e. time reporting, expense reporting, calendar maintenance, etc…)
Education, Skills & Experience
- BA/BS required or equivalent
- 5+ plus years of clinical practice experience as an RN
- Some clinical consultative experience preferred
- Experience and demonstrated success in clinical workflow analysis or process redesign preferred
- Experience managing projects including documenting system requirements, creating and maintaining project plans, writing project status reports, managing internal teams and working with client IT and clinical units to deliver solutions compliant with standard processes and meeting project success criteria preferred
- Experience with training in a clinical environment
- Clinical experience in telemetry or critical care nursing with patient monitoring a plus
- Excellent verbal and written communication skills, including demonstrated ability to develop and deliver presentations, proposals, workflow designs, and training materials
- Demonstrated ability to manage and prioritize multiple projects
- Basic knowledge of computer operations and ability to use MS Excel/Office, Visio and Microsoft Project tools
- Interest and desire in using technology to improve healthcare practices and productivity
- Requires ability to utilize resources, problem solve independently
- Enjoy extensive travel throughout North America, with the possibility of occasional international travel
Vocera Communications is an Affirmative Action employer and is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation or national origin.
| Location: | Philadelphia, PA United States |
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THIS JOB HAS EXPIRED
Vocera Communications
Investors: Avalon Ventures, GGV Capital, Intel Capital, RRE Ventures, Venrock AssociatesAll Jobs: at Vocera Communications
| Web Site: | www.vocera.com |
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| Headquarters: | 525 Race Street Suite 150 San Jose, CA 95126 United States |
| Industry: | Networking and Equipment |
