Practice Management Associate Axiom Law
Job TitlePractice Management Associate
Job FunctionSales/Account Management
Axiom OfficeSan Francisco
Axiom is a recognized leader in the business of law and growing faster than anyone in the industry. We're a new category of professional services firm that applies best practices from other industries to help General Counsel do legal work intelligently.
We are seeking a Practice Management Associate for our San Francisco office.
This role requires very strong communication and writing skills, a tremendous amount of initiative and organizational skills, and a desire to work in an innovative, entrepreneurial environment and grow a business.
The Associate plays an integral role in the overall success of the company and our ability to expand our business within the practice?s client base ? legal departments of leading public and private companies with operations in and around San Francisco.
Specifically, this role will be responsible for:
Partnering with the Practice Manager to develop and execute a strategy for practice growth (e.g. conduct client research/prospecting, prepare client pitch materials, prepare comprehensive client relationship binders and manage/track client prospects)
Personally drive revenue growth, with ownership for expanding existing relationships and engagements
Serve as the initial point of contact with new clients by providing an introduction to our business model and assessing their needs
Oversee the day-to-day activities for a portfolio of clients and existing engagements
Effectively build client relationships
Select the Axiom Attorneys that best fit new client engagements
Coach and manage Axiom Attorneys to ensure their success and satisfaction with their Axiom experience
Liaise with clients to ensure satisfaction with existing engagements; manage challenging clients and resolve issues
Analyze the operational metrics critical to the success of each engagement and address issues to keep performance on track
Our Ideal Candidate
This is a position for a results-oriented business person or an entrepreneurial attorney who is looking for a client development and relationship management role. This person loves to connect with people, is highly detail-oriented, appreciates utmost accuracy, is resourceful and proactive, exhibits outstanding judgment and professionalism, and thrives in a fast-paced and entrepreneurial environment. While not a pure sales role, this position requires the confidence to contact experienced professionals and speak to them about what we do in a credible and compelling way.
Required Knowledge, Skills and Abilities
At least 2 years of client-facing business experience that demonstrates a commercial mindset, such as:
Executive-level sales, business development, consulting and/or account management experience in a top-tier professional services firm and/or
Successful work experience as an attorney at a top tier law firm and/or in-house corporate law department. Significant client interaction (internal or external) is required
Keen ability to focus on clients? needs and consistently raise the bar on service excellence; demonstrated initiative and problem-solving skills
Significant project management experience, meticulous attention to detail and ability to prioritize
Strong analytical skills with demonstrated ability to use logic and reason to anticipate needs and exercise independent judgment
Proactive, proven leader, with the strong ability to coach and mentor others
Ability to thrive in both individual and team environments
High-impact written and oral communication and presentation skills
High degree of proficiency with the Microsoft Office suite (including Excel and PowerPoint)
Organizational fit for the Axiom culture; that is, exhibit the core values of Fresh, Irresistible, Thoughtful & Committed
Legally eligible to work in the country in which the position is located
Bachelor?s degree required
Who We Are
This position is with Axiom's business team, a group of passionate people busily introducing fresh ideas to a tradition-bound profession. We?re incredibly selective in our hiring and meticulously focused on creating a truly special and addictive culture.
Axiom, a recognized leader in the business of law, is the world?s largest and fastest growing legal services firm. Combining deep legal and business expertise with operational prowess, Axiom works closely with leading law departments to improve their risk profiles and create more value for their corporations. The 1,000 person, new model firm serves nearly half of the Fortune 100 via 11 offices and 4 delivery centers globally. The Financial Times ranked Axiom #1 in business of law, #1 in innovation in corporate strategy and #1 in innovation in law firm efficiency, while The New York Times said Axiom is ?rewriting the law firm business model.? In addition, Axiom CEO Mark Harris? accolades include recognition by the Financial Times as a "top ten agent for change," by Forbes as a "name you need to know," by the National Law Journal as one of the 100 most influential lawyers, by the ABA as a "legal rebel" and by the Aspen Institute as a 2013 Henry Crown Fellow. www.AxiomLaw.com
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