Principal Design Researcher ReputationDefender

There's you in the real world. Then there's a representation of you online. This online representation is partially defined by what you do online - things you do on Twitter, Facebook and maybe your personal website or blog. It is also defined by what others say about you online. In addition, your personal information is being saved online without your explicit permission (which leads to loads of junk mail among other super annoying things).


Reputation is building tools and services to help consumers and businesses control their online presence - by monitoring privacy and building a positive online image.


We are looking for a talented Principal Design Researcher to join our growing team at Reputation We need design research leadership - but we won't put you in a box. If you are also a world class interaction designer - we have a spot for you As a member of our multi-disciplinary design team you will be responsible for helping us develop a rich understanding of our users and turning that understanding into actionable information for design. Our team is user-centered, collaborative and T-shaped.


User-centered

We seek candidates who can tell us about how they solve user-centered problems. Candidates with experience in both up front needs finding design research in addition to usability lab experience are greatly preferred.


Collaborative

We are building a team. Ability to collaborate effectively within the design disciplines (research, interaction and visual) as well as across disciplines (engineering, product management, marketing, QA, R&D and sales) is critical.


T-shaped

T-shaped people are people who have a depth of experience in one area, but a broad awareness and appreciation of other design disciplines. We have a strong preference for people with formal design education related to their focus area. You must be a master of the tools, techniques and principles appropriate to your area of focus.


The Principal Design Researcher will take the lead in developing an understanding of our current and potential future customers and how our product and service ideas fit with their needs. In addition, the successful candidate will be able to lead a team as our research needs grow.


Necessary skills and experience:

Extensive experience conducting field research studies
Extensive experience in a usability lab setting
Experience researching in multiple countries and cultures
Ability to own recruiting of appropriate research participants
Ability to turn raw data into actionable knowledge
Ability to think at a systems level about our product portfolio - must see the forest and the trees
Ability to think big picture but also love working out the details
Strong communication skills and ability to constructively manage feedback from product managers, business owners, visual designers, and engineers
Self-motivated with the ability to work independently
Excellent collaboration skills


Nice to have:

I'm also a world class interaction designer - don't put me in a box
Ability to visualize ideas that respond to research findings
Experience facilitating design workshops
Mobile experience (Android, iPhone / iPad, etc.) a huge plus.

Location:	2694 Middlefield Road Building A Redwood City, CA 94063 United States