Product Applications Scientist Gen9
THIS JOB HAS EXPIRED Would you like to work for an innovative company that is fueling the Synthetic Biology Revolution? Gen9 is seeking an individual who has a molecular biology background, can work with customers, enjoys troubleshooting, and doesn?t mind picking up a pipet once in a while. The Product Applications Scientist will support our diverse and rapidly growing customer base. This person will be a key member of the customer support team, working with sales and marketing, manufacturing and R&D. Gen9?s BioFab platform won Top Innovation of the year in 2012, and we are having a remarkable 2013.
Work with customers to understand their needs
Provide hands-on assistance to customers as needed
Support the sales organization as a technical expert
Work internally to assure that Gen9 products meet customer needs
Take the lead on customer technical discussions
Educate customers on best practices
Identify KOLs and assist them in evaluating our pre-launch portfolio of products
Work with Marketing on all customer facing documents
Give technical presentations to support Sales
Represent the company at meetings, conferences and trade shows
Bachelor?s Degree or Master?s Degree in biological sciences, genetics, molecular biology, biochemistry or related field; PhD. helpful.
Experience supporting customers preferred.
Able to troubleshoot, and think on their feet.
Strong molecular biology skills.
Comfortable explaining technical material across to a disparate range of potential customers.
Ability to quickly define problems, draw conclusions and develop a plan to rectify the situation
Customer oriented, and always represent the customer?s needs within the organization
Strong organizational, communication, and presentation skills
Independent and strategically minded
Ability to balance multiple priorities and projects
Excellent team work skills
Proven ability to influence cross-functional teams without formal authority
||Cambridge, MA |
THIS JOB HAS EXPIRED