PRODUCT DOCUMENTATION SPECIALIST Systech
THIS JOB HAS EXPIRED COMPANY DESCRIPTION
In 1985, Systech International recognized that pharmaceutical companies were facing growing pressures to become more effective in producing quality products while maintaining compliance with regulatory mandates. Suppliers supporting the industry offered technology that needed to be custom integrated and only solved a point solution. Systech developed a better way to serve the industry's real needs by introducing a complete and configurable machine vision solution with device management and information visibility as part of their productized packaging offerings.
Through innovative software development and ongoing support, Systech has changed the way companies think about their packaging needs. Systech began with machine vision tools for the pharmaceutical packaging line, which at its core, enabled customers to ensure maximum quality. Systech then introduced its line monitoring and control solution that includes automated procedural management, analytics and reporting of information. With the addition of serialization and ERP integration, Systech has evolved their offering into a complete Packaging Execution System (PES).
Because of Systech's domain expertise and significant market penetration at the packaging operations level, many industry partners have turned to them to ensure quality and regulatory compliance and to improve efficiencies for their customers' businesses. Customers in the pharmaceutical, medical devices, biotechnology, food and beverage, and healthcare industries can protect their consumers and optimize their businesses through Systech's suite of products.
With deployments throughout Europe, Asia-Pac, Central and Latin America, Canada, and the United States, Systech delivers the industry's most comprehensive Packaging Execution System designed to meet both current and future production needs. Systech products are trusted and used by many of the world's leading Fortune 500 companies.
Headquartered in Cranbury, NJ, Systech with its international headquarters in Brussels, Belgium, serving more than 26 countries worldwide with a dedicated sales and services team located globally to address the immediate needs of their customers.
We are growing to meet the needs of our clients and our growing market!
The Product Documentation Specialist is responsible for their assigned Systech product areas and is accountable for the successful launch of these product lines. The Product Documentation Specialist reports to the Product Documentation Manager and works closely with other Product Managers and Software Development and Quality Assurance.
The Product Documentation Specialist is responsible for the creation, maintenance, and publication of product documents available at software release (not customer specific documents). The Product Documentation Specialist will work within the company to gather technical and operational information and solicit feedback relevant to product documentation. The individual will also assist in the review and design processes for the user interfaces, customer installation processes and marketing related messaging.
The Product Document will work with marketing communications to define the go-to-market materials, and obtain an understanding of the product positioning, key benefits, and target customer. The individual will also serve as the internal evangelist for Systech products carrying the product positioning and messaging into the documentation.
Development and publication of user documentation for Systech product lines
Development of product positioning and value proposition related to Systech product lines to be handed off to Marketing
Development and publication of training materials related to Systech product lines. Ability to write documentation for both non-technical business users and administrators
Ability to consistently meet deadlines and deliver high-quality materials
Innovation for making online documentation more usable and useful for customers
Focus on developing single-source documentation for both online help and PDF distribution
Adjust priorities in a dynamic environment with short release cycles
Adhere to existing styles and processes, and contribute towards improving them as necessary
Strong team player and able to work with documentation management to establish goals and priorities
Ability to learn new technologies quickly. Significant hands-on experience managing the development, production and filing of complex environmental/permitting documents following project-specific style requirements
At least 3+ years writing technical documentation for a software product company
Preferably 2+ years developing documentation for automation assembly or packaging products
Past experience documenting business/industrial software
Experience with MS Word, including Styles and Templates
Strong experience using HTML tools to write single-source documentation for both online help and PDF distribution
Excellent writing, editing, organizational and document control skills
EDUCATION AND EXPERIENCE:
BS/BA in English or a technical subject, or equivalent
Excellent written and verbal communication skills
Must be detail oriented and able to understand and explain highly technical subjects
Working knowledge of publishing software packages
Proficient use of Adobe PhotoShop or Corel PaintShop
Proficient use and experience using e-mail, Internet, Microsoft Office (Word, Excel, Visio)
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
All your information will be kept confidential according to EEO guidelines.
||2540 Route 130 |
Cranbury, NJ 08512
THIS JOB HAS EXPIRED