Product Management Intern Splunk

Job Description: That's a cool internship! I want it!
In Product Management, we're responsible for driving the design and development of the core product in a way that will change the way the world works with data. We are the voice of the customer and the market. We focus specifically on analyzing, positioning, packaging, promoting and tailoring our solutions to all the markets where Splunk does business.
Depending on your background and experience, you will be working on a project in one of the following project areas:
Supportability
Conduct quantitative and qualitative analysis of support cases, looking for the problems within the problems--finding patterns in cases that point to feature opportunities to improve the Splunk admin user experience. These may include new or extended product self-diagnostic, introspection and reporting capabilities that enable Splunk administrators to pro-actively address potential issues with their Splunk installation, improve time to resolution for support issues, and decrease the the overall total cost of ownership of Splunk.
Pricing and Packaging
Conduct competitive street price and profitability comparisons against products with different pricing models to evaluate our relative position. Perform financial analysis of various alternatives to the daily-indexed-volume licensing model for potential new product offerings.
User Experience
Help drive improvements to the user experience for people who have just downloaded Splunk, or are just getting started with it. This project includes recruiting and observing new users for participation in user studies, creating storyboards, turning the storyboards into prototypes and then testing prototypes, and putting all of these elements together to developing a working prototype of an app or module that can be integrated into the core product.
Responsibilities: I want to and can do that!
Specific responsibilities vary by project area. In general:

• Understand and analyze customer and market needs
• Help to define strategy
• Work with world-class engineers to build and launch new features

Requirements: I've already done that or have that!
Specific requirements vary by project area and may include:

• Currently pursuing a BA/BS or MA/MS/MBA or PhD in a field relevant or related to technology (CS, EE, Applied Mathematics, Psychology, Business Administration, Marketing, etc.)
• Excellent written and oral communications skills
• Strong organizational and analytical skills
• Experience with data: understanding it, collecting it, analyzing it, and presenting it
• Experience coding for the Web, using CSS, HTML and JavaScript
• Experience in systems software or algorithms
• Experience with financial modeling and analysis

About Splunk:
Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is a fast growing and pervasive part of “big dataâ€-- generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, RFID and much more.
Splunk is focused specifically on the challenges and opportunity of effectively managing massive amounts of machine data, and providing a next-generation platform for powerful new applications. Since shipping its software in 2006, Splunk now has almost 3,000 customers in over 70 countries around the world. These organizations are using Splunk to harness the power of their machine data for application management, IT operations and infrastructure management, cyber security, compliance, web intelligence, business analytics and more. Innovation is in our DNA â€" from technology to the way we do business.
Splunk software has become a platform for machine data!
Splunk now has over 400 employees worldwide, with headquarters in San Francisco, an office in Cupertino, CA and 8 offices around the world.
We've built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.
Benefits & Perks: Wow! This is really cool!
2 completely stacked micro kitchens, catered lunches on Monday and Bagel Fridays, basketball hoops, ping pong, bbqs, soccer, on-site yoga classes.
This isn't an internship â€" it's a life changer â€" are you ready?
To all recruitment agencies: Splunk does not accept agency resumes. Please do not forward resumes to our jobs alias, Splunk employees or any other company location. Splunk is not responsible for any fees related to unsolicited resumes.
Splunk is an equal opportunity/affirmative action employer supporting workforce diversity.­­­

Location:	United States