San Francisco Categories:
Product Manager - OpenTok Developer Experience TokBox, Inc.
THIS JOB HAS EXPIRED
Have you never met an A/B test that you couldn?t tame? Does teaching someone how to do the impossible get you up in the morning? Is there something about the modern state of client debugging tools that has you pulling your hair out?TokBox is looking for a passionate candidate to drive our OpenTok Developer Experience. The successful candidate will inherit our developer dashboard and existing documentation, tutorials, and reference material, and morph them into a suite of developer onboarding and retention kung-fu. This is a high-visibility role within the company, and a high-impact role to the developer community.
We are looking for a product manager who understands that a successful platform can be demoed in minutes, but takes good docs, a strong community, and the right tools to master. Position title will be commensurate with candidate?s experience and qualifications.
Responsibilities
Convert technical visitors to the website into active OpenTok developers through world-class onboarding, education and tools for developer retention.
Drive the development of resources ? such as tutorials, getting started guides, and reference documents ? to help developers understand and successfully use the OpenTok platform.
The successful candidate will be responsible for defining and managing developer onboarding and retention as well as driving the development developer tools and education.
Driving developer onboarding and retention while partnering with the marketing team to convert quality website leads into partners.
Partner with the engineering team to identify, plan, and implement applications that help developers ? be they hackers or enterprise development staff ? more easily, more quickly and more successfully build OpenTok applications.
Champion developer tools within and across the organization.
Iterate on the developer dashboard to continue to create the central touch point between app owners and the OpenTok platform.
Manage content and demos for tutorials, best practices, and sample applications.
Define and execute a communication strategy between OpenTok and technical developers to notify them about system updates, releases, maintenance, etc.
Become a passionate evangelist for TokBox products.
Requirements
Bachelors in Computer Science or equivalent field/business experience required.
Customer-centric focus and ability to work with technical customers.
Proven track record of developing onboarding experiences, resulting in measured improvement in conversion rate.
Technical experience with JavaScript and REST APIs.
Excellent written and verbal communication skills.
Ability to quickly test hypotheses using A/B testing methods.
Experience and ability to thrive and wear multiple hats in a fast-paced, high-energy environment.
Nice-to-have
Hands-on experience developing websites, small applications, and/or open source projects.
Experience with iOS or Android development.
Fluency in presenting to crowds, and teaching in conference settings.
Location / Reporting
Located in San Francisco.
Reports to the Head of OpenTok Product Management.
| Location: | San Francisco, CA United States |
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THIS JOB HAS EXPIRED
TokBox, Inc.
Investors: Sequoia CapitalAll Jobs: at TokBox, Inc.
| Web Site: | www.tokbox.com |
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| Headquarters: | 00000 United States |
| Industry: | Media and Entertainment |
