Product Manager, OpenTok Developer Experience TokBox, Inc.
THIS JOB HAS EXPIRED TokBox is looking for a passionate candidate to drive our OpenTok Developer Experience. The successful candidate will inherit our developer dashboard, pricing & billing infrastructure, knowledge base, current onboarding funnel, and existing documentation, tutorials, and reference material, and morph them into an efficiently converting funnel of registration, activation, and conversion.
We are looking for a product manager who understands that a successful platform can be demoed in minutes, but takes good docs, a compelling story, and the right developer tools to master.
Convert technical visitors to the website into active OpenTok developers through world-class onboarding, education and tools for developer retention
Drive the development of resources ? such as tutorials, getting started guides, and reference documents ? to help developers understand and successfully use the OpenTok platform
Partner with the engineering team to identify, plan, and implement applications that help developers ? be they hackers or enterprise development staff ? more easily, more quickly and more successfully build OpenTok applications
Champion developer tools within and across the organization
Iterate on the developer dashboard to continue to create the central touch point between app owners and the OpenTok platform
Manage content and demos for tutorials, best practices, and sample applications
Define and execute a communication strategy between OpenTok and technical developers to notify them about system updates, releases, maintenance, etc.
Become a passionate evangelist for TokBox products
Bachelors or equivalent field/business experience required
Customer-centric focus and ability to work with technical customers
Proven track record of developing onboarding experiences, resulting in measured improvement in conversion rate.
Excellent written and verbal communication skills
Ability to quickly test hypotheses using A/B testing methods
Experience and ability to thrive and wear multiple hats in a fast-paced, high-energy environment
Hands-on experience developing websites, small applications, and/or open source projects
Experience with iOS or Android development
Fluency in presenting to crowds, and teaching in conference settings
||San Francisco, CA |
THIS JOB HAS EXPIRED