Product Manager Flat World Education
THIS JOB HAS EXPIRED Job description
The Product Manager will be responsible for driving new product innovation at Flat World. The Product Manager will manage existing products and services as well as create and integrate new products and product changes throughout Flat World. In this role, the Product Manager conducts margin analysis, industry/market research, and in-life performance measurement to determine product demand, positioning, viability, and profitability.
The Product Manager will create formal business cases and product descriptions and work as a facilitator between the various internal organizations to ensure product policy and processes are accurately negotiated, documented, and executed. The Product Manager leads regularly scheduled meetings centered on system and operational requirements for product changes and new product development. The Product Manager will work with sales and finance to develop pricing and recommend pricing changes.
In this role, the Product Manager will collaborate with other cross-functional teams including, but not limited to: Support, Marketing, Technology and Editorial as well as external partners where needed.
You will be responsible for creating strong customer loyalty among existing and new clients.
Specifically this position will be responsible for:
Manage in-life product performance: sales, margin, and churn, conducting extensive numerical analysis using company data.
Identify and present innovative and creative product solutions.
Project management of all product integration/launches/changes throughout implementation.
Identify the business and operational requirements based upon the business requirements and objectives of each product.
Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products.
Coordinate and build strong working relations with various internal organizations including IT, Engineering, Sales, Marketing & Operations.
Lead the development, approval, training, and communication of new products/product changes and their associated customer, operational, system, and process impacts to the various internal organizations.
Develop and conduct specialized training on new products launched and raise awareness on relevant subject matter.
Monitor internal processes for efficiency and validity pre and post product launch/changes.
Provide support for other departmental projects as needed.
Participate in opportunities to develop both personally and professionally.
To meet/exceed and maintain service levels as assigned by management.
To meet/exceed expected reliability standards
Desired Skills and Experience
Two to five years marketing/product development
Experience in product development, strategic planning, and implementation preferred.
Excellent communication skills (verbal and written);
Ability to write and deliver training courses and materials;
Ability to exercise tact and good interpersonal skills;
Project management skills;
Group facilitation skills;
Time management skills;
Problem solving skills;
Ability to be pro-active with a sense of urgency;
Ability to read, understand and communicate technical documentation; and
Be a self-starter, a highly motivated person able to work in a fast paced environment that is continually changing.
Project Management experience is a plus
||Washington, DC |
THIS JOB HAS EXPIRED