Product Owner, Community Products Lithium Technologies
THIS JOB HAS EXPIRED Lithium Technologies is seeking a Product Owner for Community products to join our team building the best social engagement platform known to the modern world. The Product Owner for Community products will collaborate across the company to help develop the strategy and lead key phases and dimensions of the product management process for core community features such as forums, contests, chat, moderation tools, seo, search technologies, ratings and reviews, social media integration, and so on used by millions of people on Lithium-powered communities every day.
The product owner will participate on an agile scrum team writing and prioritizing user stories based on the needs of our customers and other product teams building new community features. One of the most important aspects of the job is to develop and drive priorities for our feature development based on business value to the marketplace and revenue for Lithium. You will spend 80-90% of your time with the scrum team collaborating with the scrum master to lead the team to build products we are intensely proud of. Lithium is the leader in developing software that powers the social customer experience as well as the place to build your career in social. Come on, get up close and social with us!!!
As the product owner, you?ll be responsible for researching, defining, justifying, and executing on the product strategy. You?ll engage with just about every aspect of Lithium?s business ? engineering, ux design, marketing, business development, partners, services, technical operations, sales, etc, although your primary responsibility will be participating on an agile scrum team developing and prioritizing innovative user stories based on the needs of our customers and the demands of the market. You will play both an external role in understanding the market and an internal role for day-to-day tactical delivery of the product. Critical to this role is your ability to learn fast about our platform and the applications built on it, along with the factors that drive our priorities, revenue, and customer success. You?ll be measured in part by 1) your success in prioritizing and defining customer-focused features that (a) help our customer?s succeed in their adoption of the Lithium community platform, and (b) deliver revenue for Lithium, and 2) your ability to coordinate a highly-productive scrum team to deliver high-quality, richly-engaging features that delight end users and make us proud to be innovation leaders in the market.
Consult with internal and external customers to identify business needs and define requirements for the product user stories
Drive collaboration on product design and user experience
Manage the Product Backlog and work with stakeholders to lead product discovery, help identify and describe requirements, and align the team?s backlog to the longer term road map
Engage in bug triaging, product planning, visioning, road mapping, and release planning
Manage customers and partners, users and other stakeholders to clarify and document scope, requirements, and deliverables for suggestions coming into the backlog
Work with Architects and Engineers to develop the long term technical strategy
Collaborate with delivery team and Scrum Master to perform release and sprint planning, execution, retrospectives and present at sprint reviews
Effectively present product ideas, strategies and designs to small and large groups and to senior executives
Contribute to cost/benefit and ROI analyses for product planning with other product owners and management stakeholders
Contribute to documentation for release notes, training manuals, and other departmental administration
Perform demonstrations of the product for customers, sales staff, and internal team members
To be successful in this role, we are looking for someone with:
BS/BA or higher, preferably in a technical discipline or with extensive exposure to technical curricula; Successful candidates are likely to have a degree in business, user experience design, computer science, or related discipline
5+ years of experience in a product management or business analyst role delivering successful consumer oriented web products, with SaaS experience preferred
At least three years? experience working with social media, including social media management systems, social marketing programs, online communities, and/or social support
Entrepreneurial, with excellent ability to help define and understand what drives a social media strategy and a thriving online community as well as proven ability to partner with developers to deliver releases to the market in a timely, agile manner
Technical aptitude and ability to learn fast; knowledge of online community features, search engine optimization, community moderation, interactive social media platforms, REST APIs, Java, web application architecture, SaaS deployment architectures, integration standards, authentication standards, etc.
Passion for the customer and exceptional user experience
Excellent leadership skills with ability to influence based on thoughtful analysis and recommendations
Team player with track record of building strong, cross functional working relationships and focused on team performance, rather than individual success
Able to truly embrace and embody the Lithium Values: Take Customer Success Personally, Build Products We?re Proud of, Play with Excellence for the Team, Learn Fast, Be Real and Act Fast
Why join our team
Lithium offers a great working environment and a competitive compensation and benefits package. We're looking for fast-thinking, innovative, passionate team players that enjoy brainstorming new ideas, working with the best and brightest in the social media software industry and who want to take their career to the next level.
Lithium Technologies helps leading companies use social media to engage customers and drive business results. We create vibrant social communities across websites, Facebook, and the broader social web that increase sales, reduce service costs, and accelerate innovation. This is a great opportunity to join one of the hottest companies in B2B social media. We have strong traction with the world?s leading brands, are experiencing rapid growth, and are recognized as a leader by top analyst firms, including Gartner and Forrester. The world's most innovative companies use Lithium to engage their customers in breathtaking new ways (literally, breathtaking). They're increasing revenue, reducing expenses, and strengthening their brands. And most importantly, they're building a lasting competitive asset?a brand nation?with their customers.
||San Francisco, CA |
THIS JOB HAS EXPIRED