Production Coordinator Foxfire Printing and Packaging, Inc.
THIS JOB HAS EXPIRED Background: We are currently seeking a customer service professional with demonstrated production coordination experience in a manufacturing environment. Ours is a fast-paced, results-oriented environment, so if you thrive on challenge and taking accountability for your work, this is the place for you.
Act as a liaison between sales and operations ? review cost sheets for variances to estimates, communicate variances to sales for action, etc.
Act as a liaison between customer and graphics/productions ? forward proofs/changes between customer and graphics, request changes to file format, field/answer production questions, etc.
Develop direct relationships with internal and external customers
Address customer complaints or escalated customer issues. Properly handle issues in a manner consistent with our goal to exceed customer expectations while following internal procedures and practices.
Convert estimates to jobs, edit as needed to clarify for production.
Participate in daily production meetings to review status of current jobs.
Proactively follow-up with purchasing, production, etc. to ensure on-time completion of jobs
Manage each job project through its life cycle
Track job jackets to ensure jobs are entered and communicated in a timely manner
Proven experience (minimum of 2-4 years) in a related role requiring accuracy and excellent communication, preferably within the print, workflow production or graphics industry.
Demonstrated problem-solving skills and ability to multi-task
Demonstrated PC literacy, including MS Outlook, Word and Excel
Demonstrated analytical thinking
Basic understanding of print industry processes a plus
||Newark, DE |
THIS JOB HAS EXPIRED