Production Engineer NewRiver

Summary: Performs production activities for front-end and back-end in the US. Responsible for delivering
files, CD's, and documents to clients and print vendors in a timely fashion according to internal processing
requirements and client SLA's.
Essential
Duties/Tasks:
Performs daily, weekly, and monthly production runs. Specific activities include
production monitoring, troubleshooting, and file processing where required.
Performs tri-annual production run tasks including mofifying implementations
according to new business rules, producing files and/or scripts, and monitoring
process.
Performs other ad hoc production tasks such as producing CD's, modifying
scripts and/or web sites, building new files, etc as needed.
Participates in re-engineering effort for production team including but not limited
to: building new automation, documenting existing and future processes, tool
research and other activities as required.
Provides 3rd tier support for client services in the form of research and queries.
Provides support for billing for finance in the form of queries and scripts.
Provides support for product management in terms of research.
Provides support for sales in the form of sell-list scrubs and VPR's.
Develops client implementations according to specified business rules where
appropriate.
Works toward zero-defects in all production work.
Participate in on-call rotation.
Knowledge of
Industry,
Product, and
Technology:
2 years experience with SQL queries
Ability to script in Perl
2 years experience with Windows OS and Oracle 10g
Good working knowledge of XML.
Familiarity with web application technologies such as HTML, ASP, .NET / C,
and IIS in Windows environments is a plus.
Education
and other
Qualifications
BA/BS in computer science or information systems or equivalent experience.
0-3 years of experience in software development, technical operations, or IT.
Good communication capabilities.
Excellent attention to detail.
Drive to understand how things work.
Ability to quickly assimilate technical information and prioritize which issues are
key to business operations.
Passion for improving things and making them better.

Location:	Andover, MA United States