Production Operations Analyst Retail Solutions, Inc.
About Retail Solutions, Inc (RSi)
Retail Solutions is a rapidly growing, Silicon Valley US-based start-up that applies science to retailer data. More than 350 leading companies such as Bayer, Coca-Cola, Nestle, Novartis, Procter & Gamble and Unilever trust Retail Solutions to grow their retail sales, maximize in-store operation productivity, plan and execute more effective promotions, reduce their costs and join efforts with retail partners to improve shelf availability and consumer satisfaction. Please visit http://www.retailsolutions.com for more information.
Retail Solutions is currently opening a European branch office in Budapest led on-site by the company?s global Vice President of Products & Services and will consist of 6 team members by the summer of 2011.
Production Operations Analyst Job Description
Retail Solutions is seeking a full time employee to ensure all retailer data streams are supported and loaded into the system in a quality and scalable manner. Responsibilities will include ongoing support of daily/weekly data loads; implementing SQL procedures to automate data loads; documenting backend requirements for enhancing current data load tools and providing ongoing backend support of RSi services. Position may require non-traditional hours such as working Sunday through Thursday or Tuesday through Saturday.
Manage data flow and accuracy from many data trading partners, from data receipt through production load into internal systems
Design, implement, or operate comprehensive data maintenance and load processes to balance optimization of data access with batch loading and resource utilization factors, according to customer requirements
Support end users by data mining and validation using SQL tools on Oracle and SQL Server databases
Develop data flow process models which may include loading, transformation, and/or extraction.
Create procedures, test files, and processes to automate data flow and ensure accuracy of data into the internal system
Identifies trends and quality gaps from the analysis of monitoring data to improve the customer experience
Answer production support emails and voice mails
Must be available for weekend on-call for production data support semimonthly
Skills and Experience Required:
University Degree ? preferably related to business information systems
Strong oral and written communication skills in English are required
Working knowledge of relational databases with 2+ years? experience working in either Microsoft SQL environment or an Oracle environment
3+ years of relevant work experience preferred
Knowledge of Sterling Commerce, Gentran, AS2, FTP/SFTP preferred
Experience working with retail data such as POS and Inventory is ideal
Working knowledge of Microsoft Office software programs (Excel, Word, Outlook, etc?)
Excellent creative problem solving skills
Must have strong organizational skills and the ability to prioritize tasks
Must be customer service oriented with strong follow up skills
Experience with any of the following is a plus: ETL, Gentran, SQL, AS2
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